[GAB-bie]

I have a Bold 9700. I do not use the BB Messenger or email on my phone, but sync with Outlook 2007 for Organizer (tasks, appointments and memos).
My DM is the latest version: 6.00 Bundle 2949. I run Win 7 64-bit.
Recently, whenever I connect to my computer and try to sync, I get the message, "Cannot log on to Exchange Server error. Please check server access or provide a valid password."
I didn't used to get this error message, and have no idea why I now do. Thinking it might help, I did upgrade the latest BB messenger, but that hasn't helped.
I can get it to back up, but would appreciate any help in syncing!

[GAB-bie]

I finally googled my question, and here is the response I found on BB:
Same problem. I have a BB Torch. I did the following to fix the issue:



Connect device to Desktop Software

Click on "Organizer" on left side of screen

Click on "Reset Settings"

Go through the quick set up process

Re-Sync
That did it for me.

[cntrydncr223]

I finally googled my question, and here is the response I found on BB:
Same problem. I have a BB Torch. I did the following to fix the issue:



Connect device to Desktop Software

Click on "Organizer" on left side of screen

Click on "Reset Settings"

Go through the quick set up process

Re-Sync
That did it for me.

That worked for me as well, thanks so much.
Wonder if it was the one-way settings (after multiple other issues) that was the culprit?

hmmm, well, I'm happy now that it's working.