Blackberry Link hangs on sync
I have the latest version of Blackberry 10 link installed, using Windows XP SP3, and a Q10 with the latest updated software and connecting with a USB cable. The Link procedure starts out fine and runs until it finishes a very lengthy "Preparing Sync Preview," then the messages stop and the program simply stops working, never finishing the sync. This is a brand new problem, everything was working just fine until the last week or so. I uninstalled and reinstalled the latest Link Desktop software, restarted the Q10. The desktop Link software recognizes the Q10 and shows all of the files it contains. But when I try to sync it ends up in a total hang that forces me to use Windows Task Manager to close it out. Nothing has fixed this problem so far. I can successfully back up the Q10. I've read the other threads that touch on this and can't find a solution that fixed my problem. Any help will be greatly appreciated.