1. Reality's Avatar
    Hello everyone,
    I need help with an issue that I am getting when I am trying to back up my Storm 2 via the new DM 6..

    After I backup my phone I get the error message after it runs saying;

    All data was not backed up
    Some data is not included in the backup file

    Data Type: Compatibility Settings
    Entries: 0/1


    Does anyone know what it causing this and how I can fix it?
    I see that there is a backup file created but what does this mean?
    Also the actual desktop manager still says the "Last Backup" is NEVER.. but it did backup because I see the file in the folder..

    Please advise...

    Thanks!
    09-22-10 03:44 PM
  2. tamalita's Avatar
    I am having the same issue.
    10-11-10 01:25 PM
  3. tamalita's Avatar
    found the answer at this thread
    10-11-10 01:31 PM
  4. Reality's Avatar
    found the answer at this thread
    So basically a wipe then restore then backup your phone?
    10-12-10 06:31 PM
  5. Rooster99's Avatar
    I recently upgraded to DM 7.1.0.32 Bundle 33. Shortly after I started having this same problem. It didn't happen immediately after the upgrade so that may be a red herring.

    However, last night I tried the steps recommended :

    - Full backup, except for Compatibility Settings
    - Deleted all data
    - Restore from the backup above

    Still showing Compatibility Settings not backed up. RUnning a Telus Torch 9650.

    Suggestions?

    - R.
    08-10-12 01:00 PM
  6. Rooster99's Avatar
    I recently upgraded to DM 7.1.0.32 Bundle 33. Shortly after I started having this same problem. It didn't happen immediately after the upgrade so that may be a red herring.

    However, last night I tried the steps recommended :

    - Full backup, except for Compatibility Settings
    - Deleted all data
    - Restore from the backup above

    Still showing Compatibility Settings not backed up. RUnning a Telus Torch 9650.

    Suggestions?

    - R.
    No one? Anyone?
    08-20-12 01:51 PM
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