1. stardotstar's Avatar
    My wife called and said when whe plugged in her BB DM launched as it should. After launching it installed the new Desktop manager and then it went to sync and was successful with the calendar, but failed or errorored out for contacts.

    Anyone experience this?

    Thanks
    04-20-10 02:38 PM
  2. apbthe3's Avatar
    Usually when the backup fails it is due to a problem with the Browser Cache. Go into Desktop Manager and pick "Advanced," then scroll down to Browser Cache in the right-hand window and clear the database. You won't lose anything but it may fix your issue.
    04-20-10 09:01 PM
  3. stardotstar's Avatar
    Thanks, after being transfered to RIM from ATT, they had me un-associate the BB with the DM and all synced again.

    Thanks
    04-20-10 09:22 PM
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