1. John Scholz1's Avatar
    I just updated to Link .41 and tried to use Link to remotely look at my laptop on my Z10 phone but it just gives me the circle like its trying to connect and then I get a blank page. Both the laptop and the z10 are on the same wireless router. I am using OS 2.1323.

    I can't tell if its being blocked by a firewall or antivirus or anything.

    Any assistance is appreciated.

    08-28-13 12:39 PM
  2. Lendo's Avatar
    After you installed link, did you plug the phone in until it's recognized by the PC?
    08-28-13 01:56 PM
  3. John Scholz1's Avatar
    Yes I did.
    08-28-13 02:15 PM
  4. frendon3279's Avatar
    i have a similar problem but my Z10 does connect to my laptop but the bblink won't pick it up. I tried uninstalling link, uninstalling bbdevice manager, unistalling drivers, and bblink still cannot find my Z10 I also tried connecting my wife's Z10 and it won't find it either;. But when i connected my device to my mom's desktop at her house the bblink finds my Z10 very easy and very fast. Any idea what it could be? My laptop runs Windows Vista Home Premium and my mom's desktop Runs Windows 7
    08-29-13 01:02 PM
  5. John Scholz1's Avatar
    I'm going to try my laptop at home on my home wireless network. Its not been working on the wireless at my work.
    08-29-13 02:33 PM
  6. John Scholz1's Avatar
    I'm not sure how, but I was able to use Bluetooth to link my laptop to my phone tonight and send a file from the laptop to the phone. Now I've got to find the file on the phone. At least its a start.
    09-03-13 12:01 AM

Similar Threads

  1. HELP - IMEI Not in ATT Database, Can't Unlock Phone
    By hennesseystealth in forum BlackBerry Z10
    Replies: 25
    Last Post: 07-24-14, 01:01 PM
  2. One BB ID, 2 Devices at the same time?
    By skywolf007 in forum BlackBerry 10 OS
    Replies: 12
    Last Post: 09-01-13, 05:22 PM
  3. Gmails not appearing on my device but on the PC
    By willcookson in forum BlackBerry 10 OS
    Replies: 3
    Last Post: 08-28-13, 04:08 PM
  4. Does BB Link have to be installed for sideloading?
    By ciabo in forum BlackBerry 10 OS
    Replies: 4
    Last Post: 08-28-13, 03:49 PM
  5. Anyone in for an Android Phone?
    By dreamquartz in forum Android
    Replies: 2
    Last Post: 08-28-13, 03:20 PM