1. Smartie020's Avatar
    Ive tried to do update my 9700 a few times today. Each time, it stalls when backing up BBGroups, and after about a minute gives me an error The backup file could not be created: ensure that you can backup data on your device and try again.

    Is it possible to uncheck BBGroups so that the update will finally work out? Or does anybody know a solution?

    Jannik
    02-07-11 12:41 AM
  2. aznlgcy's Avatar
    Try a battery pull it usually fixes the problem for me
    02-07-11 01:42 AM
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