1. DarkHaze420's Avatar
    need some help, lost my password for my backup file is there any way to retrive the information?
    03-24-10 08:52 PM
  2. jeffh's Avatar
    There is no backdoor into a password protected device or file. The password on the backup file will be the same as the password on your device.
    03-24-10 08:57 PM
  3. DarkHaze420's Avatar
    my original storm got run over day before yesterday, trying to retreive my phone book information for my new phone.
    03-24-10 09:13 PM
  4. jeffh's Avatar
    If you only lost your Storm two days ago, why do you not know your password? If you stopped using a password some time ago, do you have a more recent backup? If you have upgraded your OS, that will have made a backup as well.
    03-24-10 10:00 PM
  5. DarkHaze420's Avatar
    no i don't have a more recent backup.(Beleive me i wish i did) would me tryin to load the backup to a differant device affect anything?
    03-25-10 09:52 PM
  6. DarkHaze420's Avatar
    or am i screwed w/o the password, ? any way to find it in a registry or something?
    03-25-10 09:53 PM
  7. jeffh's Avatar
    I've never tried to restore a password-protected backup on a different device. If it worked, it would be a huge hole in RIM's security. You have nothing to lose by trying it, but I don't think you will be successful. There is no way to recover a password other than to remember it.
    03-26-10 07:02 AM
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