BlackBerry customer satisfaction in the U.S. rising faster than other smartphone brands
That's according to the American Customer Satisfaction Index published by the University of Michigan, which surveyed more than 70,000 consumers in the U.S. on how happy they are with the products they've purchased. ACSI began tracking BlackBerry customers in 2012 and since then, BlackBerry has seen U.S. customer satisfaction up 13% with a 5.4% increase in a single year, making their total gain the largest out of all smartphone brands.
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