Z30 won't startup: bb10-0015

Hey All!!

I have a Z30 for Verizon. Upon startup today, It bricked and displayed error code: bb10-0015. I tried using blackberry link to relod the phone to factory settings with no such luck. It is saying it can not find any updates for device. So now I have no phone. Is there any possible way to save the device? Can i download the software and restore the phone without Link? I'm connected to the internet on the pc im using so I can't figure out why it won't work? Any help is much appreciated, thanks!

Originally Posted by mij3

Hey All!!

I have a Z30 for Verizon. Upon startup today, It bricked and displayed error code: bb10-0015. I tried using blackberry link to relod the phone to factory settings with no such luck. It is saying it can not find any updates for device. So now I have no phone. Is there any possible way to save the device? Can i download the software and restore the phone without Link? I'm connected to the internet on the pc im using so I can't figure out why it won't work? Any help is much appreciated, thanks!

Use one the leaked autoloaders and run it.

I am new to blackberry and don't know much about that. Where can I acquire the autoloader and how do I use it?

If you have a flip case - remove the case (using your finger nail - start at bottom and work your way completely around the unit) - with the case off now charge the Z30 for at least an hour and try to boot up! This worked in my situation.



Posted via CB10

Originally Posted by mij3

Hey All!!

I have a Z30 for Verizon. Upon startup today, It bricked and displayed error code: bb10-0015. I tried using blackberry link to relod the phone to factory settings with no such luck. It is saying it can not find any updates for device. So now I have no phone. Is there any possible way to save the device? Can i download the software and restore the phone without Link? I'm connected to the internet on the pc im using so I can't figure out why it won't work? Any help is much appreciated, thanks!

Try and run
BlackBerry Virtual Expert - BlackBerry World

Originally Posted by Q100

Try and run
BlackBerry Virtual Expert - BlackBerry World

He can't boot up his device so how is he going to run that app exactly???

I'd take the phone back to Verizon and get them to replace it with a new one OP.

Posted via CB10

Originally Posted by Spawn12

He can't boot up his device so how is he going to run that app exactly???

I'd take the phone back to Verizon and get them to replace it with a new one OP.

Posted via CB10

Oh I missed that part, was thinking link managed to detect the phone.
.

Hey again!

I actually ended up finding a download for the leaked 10.2 os so I downloaded and ran that and the phone restored and is working great now! Thanks for everyone's input.

I have the problem also with error code 0015 on my bbz10.. Work on second after reload but freeze again and totally died.. The worst phone i ever have..

Hardware can have its issues. Be patient our little grass hopper. I am no expert. Some one may help you - but it's always best not to criticize when indirectly asking for help. I can only imagine where criticism takes you over in the Apple department!




Posted via CB10

BlackBerry Mobile Site http://us.blackberry.com/support/err...bb10-0015.html