1. Bs06TL's Avatar
    When I connect my z30 to link to do a restore from my z10, it says I need to perform the setup app and then reconnect.

    I'm doing another wipe now...

    Known issue? Anything I can do?

    I've restarted link and hard reset phone. No good.

    Posted via CB10

    And I've tried going through all setup options
    03-14-14 06:19 PM
  2. MiSsY_'s Avatar
    Have you connected and backed up your Z10 first?
    Just restore the Z30 normally, using the backup?

    Posted via CB10 from my Z30
    03-14-14 06:40 PM
  3. Bs06TL's Avatar
    New(used) z30

    I backed up z10 on a lower os as well. I'm haven't gotten to restore yet. I'm stuck at connecting

    Posted via CB10
    03-14-14 06:48 PM
  4. MiSsY_'s Avatar
    Try switch the device's USB connection from auto detect to connect to windows in settings>storage and access

    Also reboot the pc

    Posted via CB10 from my Z30
    03-14-14 06:56 PM
  5. Bs06TL's Avatar
    I got it to work after a security wipe

    Posted via CB10
    03-14-14 08:42 PM

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