Shop BlackBerry KEY2
04-28-14 06:57 PM
tools
  1. anitamattie's Avatar
    anitamattie
    Hey there

    I'm new to blackberry...got a new phone...but having issues....cannot connect phone with computer....the BlackBerry Link will not install...get an error driver not equal...also when I plug in to computer...does not show up on computer....is anyone having this problem....help needed

    Anita

    Posted via CB10
    04-27-14 09:37 PM
  2. zocster's Avatar
    zocster
    Network Moderator
    Welcome to CrackBerry! Is your windows 8.1 up to date with the service packs? I have the same system, no issue with the BB connecting.
    04-27-14 09:49 PM
  3. ajst222's Avatar
    ajst222
    Originally Posted by anitamattie
    Hey there

    I'm new to blackberry...got a new phone...but having issues....cannot connect phone with computer....the BlackBerry Link will not install...get an error driver not equal...also when I plug in to computer...does not show up on computer....is anyone having this problem....help needed

    Anita

    Posted via CB10
    Are you running Windows 8.1 or Windows 8.1 RT?
    04-27-14 09:52 PM
  4. anitamattie's Avatar
    anitamattie
    Service packs are usually in windows update right?



    Posted via CB10
    04-27-14 10:31 PM
  5. anitamattie's Avatar
    anitamattie
    I haven't noticed RT...but I'll check

    Posted via CB10
    04-27-14 10:33 PM
  7. xenrobia's Avatar
    xenrobia
    Bye, Bye...
    Last edited by xenrobia; 05-04-14 at 06:17 PM.
    TrickyCase likes this.
    04-28-14 02:58 AM
  8. anitamattie's Avatar
    anitamattie
    OK so...I checked windows updates and updated...I did get blackberry link to install but now my device is not showing up when connected...but is showing as a device on computer....it is windows 8.1

    Posted via CB10
    04-28-14 01:28 PM
  9. anitamattie's Avatar
    anitamattie
    Thanks for the info on connecting to files on phone

    Posted via CB10
    04-28-14 01:40 PM
  10. xenrobia's Avatar
    xenrobia
    Bye, Bye...
    Last edited by xenrobia; 05-04-14 at 06:17 PM.
    04-28-14 01:52 PM
  11. anitamattie's Avatar
    anitamattie
    Help with connecting with BlackBerry link would be great

    Posted via CB10
    04-28-14 04:39 PM
  12. xenrobia's Avatar
    xenrobia
    Bye, Bye...
    Last edited by xenrobia; 05-04-14 at 06:17 PM.
    04-28-14 05:11 PM
  13. anitamattie's Avatar
    anitamattie
    That is what I have done...but it doesn't show up

    Posted via CB10
    04-28-14 06:49 PM
  14. xenrobia's Avatar
    xenrobia
    Bye, Bye...
    Last edited by xenrobia; 05-04-14 at 06:16 PM.
    04-28-14 06:57 PM
« Best 'Walking' GPS for Z30? | Sd card issues »

Similar Threads

  1. Presale questions on switch from iphone to z30
    By 2014blackberry in forum BlackBerry Z30
    Replies: 28
    Last Post: 05-28-14, 09:59 AM
  2. Stupid Z30 made me waste my money.
    By Clifford Brown in forum BlackBerry Z30
    Replies: 88
    Last Post: 05-02-14, 12:10 PM
  3. Z30 OtterBOX Commuter
    By tufcustomer in forum BlackBerry Z30
    Replies: 10
    Last Post: 04-28-14, 02:41 PM
  4. Request : pictures of Verizon Z30
    By polytan02 in forum BlackBerry Z30
    Replies: 8
    Last Post: 04-28-14, 02:54 AM
  5. Difference z30
    By djgup68 in forum BlackBerry Z30
    Replies: 8
    Last Post: 04-27-14, 07:42 PM
LINK TO POST COPIED TO CLIPBOARD