12-01-13 02:12 PM
26 12
tools
  1. dam_bb's Avatar
    Trying to connect my USB hub to my Z30 with the required adaptor but when I plug it in I don't get the "USB Device Inserted" message. I'm currently running os 10.2.0.1767 so I'm not sure if there is an issue with this os or not. I'm trying to do something similar to the guy in this video... . Any help with this would be appreciated.
    11-03-13 09:17 PM
  2. Morten's Avatar
    Trying to connect my USB hub to my Z30 with the required adaptor but when I plug it in I don't get the "USB Device Inserted" message. I'm currently running os 10.2.0.1767 so I'm not sure if there is an issue with this os or not. I'm trying to do something similar to the guy in this video... . Any help with this would be appreciated.
    Are you using a powered UsB device, or connect a powered UsB HUB?
    11-03-13 10:12 PM
  3. dam_bb's Avatar
    I'm connecting to a powered usb hub.

    Posted via my Z30
    11-04-13 09:19 AM
  4. sayf777's Avatar
    Have you tried using the same hub on the computer to see if it's working?

    Posted via CB10
    11-04-13 09:24 AM
  5. dam_bb's Avatar
    I have two hubs I've tried it with and neither work on my Z30. The interesting thing is that the light on my mouse lights up when I connect to the Z30 so it's getting power. The usb hubs both work when connected to my computer.

    Posted via my Z30
    11-04-13 09:47 AM
  6. sayf777's Avatar
    If you have the same do a back up, security wipe and restore.

    Then try again

    Posted via CB10
    11-04-13 09:58 AM
  7. awindsr's Avatar
    I have a Z10, but I believe I read you need to toggle a setting to get what you are looking for. Perhaps flick a switch in storage and access.

    Posted via CB10
    11-04-13 10:38 AM
  8. dam_bb's Avatar
    Does usb mass storage have to be on or off? Would that make a difference?

    Z30 USB Host Mode Not Working-img_00000716.png

    Posted via my Z30
    11-04-13 11:00 AM
  9. John Pawling's Avatar
    Does usb mass storage have to be on or off? Would that make a difference?

    Click image for larger version. 

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    Posted via my Z30
    It should be turned on

    Posted via CB10 1.4.2 on Z10 10.2.0.424 on the Rogers Network
    11-04-13 11:08 AM
  10. awindsr's Avatar
    Does usb mass storage have to be on or off? Would that make a difference?

    Click image for larger version. 

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    Posted via my Z30
    Have you got it all sorted out?


    Posted via CB10
    11-04-13 07:14 PM
  11. berserko's Avatar
    Hmmm No idea what's wrong but it works great on mine.

    I have had all of the following plugged in so far and working great.
    Keyboard
    Mouse
    Xbox 360 USB Game controller
    2 USB memory Keys
    USB 10/100 wired Ethernet dongle.

    All work super sweet in my 10 port powered USB Hub.
    11-04-13 08:24 PM
  12. 7thedon7's Avatar
    Have you got it all sorted out?


    Posted via CB10
    No reply should mean it is sorted out.

    Posted via CB10
    11-05-13 01:48 AM
  13. dam_bb's Avatar
    I've tried with turning usb mass storage on and it's still not working. Maybe the security wipe and restore is my only option?


    Posted via my Z30
    11-05-13 08:28 AM
  14. awindsr's Avatar
    No reply should mean it is sorted out.

    Posted via CB10
    Should, but doesn't. Evidenced by the post above.

    Posted via CB10
    11-05-13 08:38 AM
  15. awindsr's Avatar
    Post a picture of your setup. Are you sure the parts are all the way they should be? Also is your micro usb adapter only for charging, and not for data transfer?

    Posted via CB10
    11-05-13 08:41 AM
  16. BravoZuluDelta's Avatar
    Did you get a USB OTG adapter, or just a USB to micro USB adapter? Not all standard adapters will work with OTG.

    Posted via CB10 on Q10
    11-05-13 08:47 AM
  17. dam_bb's Avatar
    This is the adapter I'm using.
    Z30 USB Host Mode Not Working-img_00000719.jpg

    Posted via my Z30
    11-05-13 09:02 AM
  18. Kevstra's Avatar
    Yes, but is it a USB OTG adapter? There is a difference between micro USB to USB and a USB OTG adapter even though they may look identical. The OTG adapter has a different wire routing configuration. See here:
    Z30 USB Host Mode Not Working-difference_circuit_271738111300.jpg

    This is the adapter I'm using.
    Click image for larger version. 

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    Posted via my Z30
    11-05-13 10:01 AM
  19. dam_bb's Avatar
    It is suppose to be an OTG cable. It's a Asuxtek Tablet Micro USB Host OTG cable. I ordered it through Amazon.

    Posted via my Z30
    11-05-13 10:41 AM
  20. dam_bb's Avatar
    Tried with another OTG adapter and still no luck. Could it be my current OS that is causing the problem?


    Posted via my Z30
    11-05-13 07:04 PM
  21. BravoZuluDelta's Avatar
    What devices are you connecting to the hub?

    Posted via CB10 on Q10
    11-05-13 07:06 PM
  22. dam_bb's Avatar
    A mouse and a keyboard.

    Posted via my Z30
    11-05-13 07:35 PM
  23. jcraig's Avatar
    You've proven that its not an issue with the cable, but I am surprised that BlackBerry does not have a proprietary connector cable available. They have an HDMI cable available so I'm wondering why no USB Gateway adapter.
    11-06-13 11:02 AM
  24. dam_bb's Avatar
    So i did a backup and restore and it appears to now be working. I'm typing this post with a physical keyboard and am navigating with a mouse. This is awesome!!

    Posted via my Z30
    11-06-13 11:56 AM
  25. dam_bb's Avatar
    Well, it has stopped working for me today. Not sure if it has anything do with Miracast but once I turned it on it stopped working. I've tried wiping and restoring but no luck. I'm starting to wonder if it is a hardware issue with my phone? Any help with this would be appreciated.

    Posted via my Z30
    11-10-13 07:03 PM
26 12

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