Z30 text and wifi problems

Just got my z30. Latest OS.

Right out of the box, it won't receive text messages. Read a thread that suggested deleting the Facebook app that came on the phone and downloading the FB App from BBW. Worked for a while but now can't receive texts again.

Also, it won't connect to my home wifi which is on a 2Wire router. Keep getting message "Wifi connection limited.". So far, works fine on other wifi's but not at home. Other devices work fine on the home router. Judging from some of the older threads I've seen, this is not a new problem. Just one that BlackBerry has not or will not fix.

Very disappointing especially since the iPhone I got rid of worked flawlessly.

Any help will be greatly appreciated.

Posted via CB10

What OS is on the phone and what carrier,

Originally Posted by lawman1841

Just got my z30. Latest OS.

Right out of the box, it won't receive text messages. Read a thread that suggested deleting the Facebook app that came on the phone and downloading the FB App from BBW. Worked for a while but now can't receive texts again.

Also, it won't connect to my home wifi which is on a 2Wire router. Keep getting message "Wifi connection limited.". So far, works fine on other wifi's but not at home. Other devices work fine on the home router. Judging from some of the older threads I've seen, this is not a new problem. Just one that BlackBerry has not or will not fix.

Very disappointing especially since the iPhone I got rid of worked flawlessly.

Any help will be greatly appreciated.

Posted via CB10

See these links about your text messages. This is a common problem for those who switch from an iPhone to BlackBerry or Android. iOS doesn't want to let you go!
iOS: Deactivating iMessage
Not getting texts after switching from iPhone to Android? Here's how to turn off iMessage and fix it! | iMore

OS is 10.2.1.2126. Carrier is Verizon.

Posted via CB10

Originally Posted by lawman1841

OS is 10.2.1.2126. Carrier is Verizon.

Posted via CB10

Reading through the forums you will see there is a lot of problems with the verizon and that os. I would load a leak 2947 is probably the best it's what I'm running,

Talked to Apple Support and they were very helpful. I think that's solved. Now to tackle the wifi issue.

Where do I find and how do I load the "leak" you referred to?

Posted via CB10

Originally Posted by lawman1841

Talked to Apple Support and they were very helpful. I think that's solved. Now to tackle the wifi issue.

Where do I find and how do I load the "leak" you referred to?

Posted via CB10

Well try a few things first like delete your wifi and set up like new, have you ever loaded a leak before,


Posted on CB10 with my iPad, but I have a Z30 ha ha the best phone ever.

If that doesn't work you can try a leak, I would try 2947

Go to the thread for the leak you want , I suggest 2947 , download to your PC and unzip the file, make sure you get the correct one for your device.
I wouldn't do a back up and restore as you don't want any corrupted file to be transferred back on to your device,
So it will be like a new device to set up,

Once the file is unzipped you will get an exe file, make sure you have bb link installed on your PC, but do not open it.
Plug your device in via USB and click on the exe file a window will open and in a min it will start the download and your led will turn green, the window will close and your device will start up by itself, unplug from the computer when the window closes,

Bang you have a new OS on your device, it will take a couple days to settle in and if you notice problems after that you can still change the radio which will cure any little hiccups with the battery or such.

http://forums.crackberry.com/showthread.php?t=918891


Posted on CB10 with my iPad, but I have a Z30 ha ha the best phone ever.

When I got home, I erased my home wifi from the z30 and reconnected. Good connection, no problems. Must have been some corruption initially.

I can now receive texts from anyone except those on Apple devices. Apple Support said it might take up to 24 hours for my number to de-register. They seemed to know what they are talking about.

All seems to be good. Thanks to everyone for your help. This is a great forum.

Same problem only had a few days but the link helped and most apple people can text me except for maybe one. Love the z30 so much

Finally posted from my BlackBerry Z30