06-21-19 10:35 AM
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  1. BlackBerry USA's Avatar
    BlackBerry USA
    I have enabled the dark mode in the settings for text message but it is still the bright white background. Doesn't seem to work.

    Am I missing a step somewhere?

    Thank you.

    Posted via CB10
    06-21-19 12:48 AM
  2. Ben xfg's Avatar
    Ben xfg
    Maybe try a quick restart? Shouldn't need more than the flip of the switch.

    Posted via CB10
    06-21-19 05:17 AM
  3. conite's Avatar
    conite
    Ambassador
    Originally Posted by BlackBerry USA
    I have enabled the dark mode in the settings for text message but it is still the bright white background. Doesn't seem to work.

    Am I missing a step somewhere?

    Thank you.

    Posted via CB10
    What specific OS build are you on?
    06-21-19 06:44 AM
  4. BlackBerry USA's Avatar
    BlackBerry USA
    Originally Posted by conite
    What specific OS build are you on?
    Sorry, forgot, 10.3.3.2129, model 100-3.

    Thanks.

    Posted via CB10
    06-21-19 10:05 AM
  5. conite's Avatar
    conite
    Ambassador
    Originally Posted by BlackBerry USA
    Sorry, forgot, 10.3.3.2129, model 100-3.

    Thanks.

    Posted via CB10
    That eliminated a possible cause. Hmmm.
    06-21-19 10:12 AM
  7. BlackBerry USA's Avatar
    BlackBerry USA
    Originally Posted by Ben xfg
    Maybe try a quick restart? Shouldn't need more than the flip of the switch.

    Posted via CB10
    Yes, I agree the switch alone should work but it doesn't and tried restarting as well. Didn't change anything.

    The dark mode does work in settings that's why I don't understand why it doesn't work for the text message app.

    Posted via CB10
    06-21-19 10:12 AM
  8. conite's Avatar
    conite
    Ambassador
    Originally Posted by BlackBerry USA
    Yes, I agree the switch alone should work but it doesn't and tried restarting as well. Didn't change anything.

    The dark mode does work in settings that's why I don't understand why it doesn't work for the text message app.

    Posted via CB10
    Settings is always dark on the Z30.

    How does the dark mode toggle work in your contacts and calendar apps?
    06-21-19 10:13 AM
  9. BlackBerry USA's Avatar
    BlackBerry USA
    Originally Posted by conite
    Settings is always dark on the Z30.

    How does the dark mode toggle work in your contacts and calendar apps?
    Good point. Dark mode works in calendar & contacts, just not in text message.

    Posted via CB10
    06-21-19 10:16 AM
  10. conite's Avatar
    conite
    Ambassador
    Originally Posted by BlackBerry USA
    Good point. Dark mode works in calendar & contacts, just not in text message.

    Posted via CB10
    Seems you have a gremlin. You will have to consider a clean install of the OS if it is really bothering you.
    06-21-19 10:27 AM
  11. BlackBerry USA's Avatar
    BlackBerry USA
    Originally Posted by conite
    Seems you have a gremlin. You will have to consider a clean install of the OS if it is really bothering you.
    Yeah, I suspected the gremlin thing; I'll hang with this for a while, it is annoying as I do use the app late night.

    Thanks for your time.

    Posted via CB10
    06-21-19 10:35 AM
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