1. Cojaeck's Avatar
    In comparison with Z10 or Q10 I feel the Z30 to be very silent when used over the normal speaker (not in hands free mode). What Do you think?

    Posted from a Z30 :-) running 10.2.0.1767
    10-01-13 05:30 AM
  2. chiccor1's Avatar
    Same experience here... the volume is very very low. I installed the last leaked but everything is the same...

    Posted via CB10
    10-01-13 08:18 AM
  3. Cojaeck's Avatar
    OK, good to hear it's not my ear ;-)

    Posted from a Z30 :-) running 10.2.0.1767
    10-01-13 08:32 AM
  4. koroshiyax's Avatar
    I think this needs to be tested in two ways:

    - Regular non-HD Voice/Audio call vs HD Audio Call. On the Rogers network in Canada, HD Audio is always enabled by default when using two compatible phones (e.g. Z10, Galaxy S4, iPhone 5 etc...).

    Audio volume issues typically can be fixed with a software update, similar to modifying sound normalization settings on a PC... regardless of what the physical maximum volume is.

    Hopefully this gets fixed ASAP.
    10-01-13 02:36 PM
  5. Cojaeck's Avatar
    It happens on HD and normal calls.....

    Posted from a Z30 :-) running 10.2.0.1767
    10-01-13 03:13 PM
  6. GTiLeo's Avatar
    It happens on HD and normal calls.....

    Posted from a Z30 :-) running 10.2.0.1767
    i don't think its just a Z30 thing my Z10 is a bit low also, but i've had phones where the speaker is so loud that with alot of use you eventually start to blow it and hear crackling. maybe this is why blackberry did this, to save the speaker in the long run or maybe the opening just isn't large enough, i haven't used the phone to know but i do notice if there is alot of backround noise even on my Z10 its a bit harder to hear
    10-01-13 04:06 PM
  7. Cojaeck's Avatar
    My Z10, Q10 and Q5 are fine. It's only with the Z30.
    I opened a ticket at BlackBerry and I'm curious what they will say...

    Posted from a Z30 :-) running 10.2.0.1767
    10-02-13 01:52 AM
  8. culithuonghang's Avatar
    I have this problem. Both normal and HD call, in hand free call mode, volume is very low.

    I think BlackBerry immediately solves this error basic. May be I dont need take photos or music...this time, but the work dont stopping by this error.

    Posted via CB10
    10-04-13 08:36 PM
  9. Cojaeck's Avatar
    Problem solved with the new leak. Now I have : Z30STA100-2/10.2.1.575

    Posted from a Z30 :-) running 10.2.0.1767
    kbz1960 and Taigatrommel like this.
    10-09-13 09:54 AM
  10. imcurved's Avatar
    If this is true BlackBerry needs to send an official update to fix this problem, not through leaks. My grandparents and my parents won't know how to deal with leaks.

    Post via CB Z10
    10-09-13 10:21 AM
  11. arukaen's Avatar
    Z30 should have come with Beats Audio like my HTC One lol.
    10-09-13 10:49 AM
  12. Andrew4life's Avatar
    So you have the volume set to max?

    Posted via CB10
    10-09-13 10:53 AM
  13. Sheaner19's Avatar
    Try swiping down from within phone app then tap settings then call audio. Try switching it to treble boost or bass boost
    Hope this helps!

    IROC-Z10 But Mostly She Rocks Me!
    10-09-13 11:40 AM
  14. koroshiyax's Avatar
    Z30 should have come with Beats Audio like my HTC One lol.
    Beats Audio is only utilized in speakephone mode. The Z30 has "Natural Sound" which uses the same concept as Beats Audio by enhancing sound and base. See: BlackBerry Z30 Kicks & Beats Audio powered HTC One. Say Hello to BlackBerry Natural Sound technology | BBin - India 's Best BlackBerry Community

    The topic is about sound volume for regular calls, when holding it to the ear. I will purchase a Z30 when it comes out next week and will see for myself. I'm hoping it's not as bad as it sounds.
    10-09-13 11:35 PM
  15. Cojaeck's Avatar
    If this is true BlackBerry needs to send an official update to fix this problem, not through leaks. My grandparents and my parents won't know how to deal with leaks.

    Post via CB Z10
    Calling me a liar? ;-)

    I just can say I had problems when talking e.g. next to a busy road. I almost couldn't hear the other party. Since 10.2.1.575 that problem is gone and it is much louder...

    Posted from a Z30STA100-2 with 10.2.1.575
    10-09-13 11:47 PM
  16. imcurved's Avatar
    Calling me a liar? ;-)

    I just can say I had problems when talking e.g. next to a busy road. I almost couldn't hear the other party. Since 10.2.1.575 that problem is gone and it is much louder...

    Posted from a Z30STA100-2 with 10.2.1.575
    Nope. I appreciate your report on these problems as it will help me to better make my decision of whether I should recommend it to my grandparents and my parents.
    Please keep sharing your experience.

    Post via CB Z10
    lady of the lake likes this.
    10-10-13 05:40 AM
  17. FOR RIM's Avatar
    blackberry z30 have better sound than htc one
    see the thread i posted bbZ30 sound is best
    10-10-13 06:03 AM
  18. baspeed's Avatar
    Now why would BlackBerry do this? I don't understand why they do things like this so people can complain. Is there a software glitch, does it blow ear speaker, why would they make the phone with low ear volume when I work around noises in business. Just makes me think if I should spend another $600 through Verizon for the 30 over my 10. Can't have a phone you can't hear with. Kinda stupid to me. Something that doesn't have to happen. Borderline stupidity.

    Posted via CB10
    10-10-13 06:46 AM
  19. mkwb's Avatar
    Same issue for me. When outside downtown I can barely hear the call even though the volume is maxed out and bass/treble turned on.

    Super annoying.

    Posted via CB10
    10-21-13 04:12 PM
  20. Nobst's Avatar
    I updated to 10.2.2141 and the call volume is very low. My Q10 is much louder. Any tricks on how to make it louder besides for the regular increase in treble boost and making louder during call?
    02-18-14 09:15 PM
  21. torcheredsole56's Avatar
    I noticed this also. There is no way I know of except change which os version you are using. I would have stayed on .575 if it weren't for the native apk loading.

    Posted via CB10
    02-18-14 09:22 PM
  22. TLD1's Avatar
    I have a very trusting & gracious CB member shipping a new Z30 to me to test before I agree to trade him my iPhone 5...and this low earpiece volume issue is a 100% deal breaker for me, since I have hearing issues.

    I'm pretty excited about getting the Zed...his daughter is excited about getting a larger capacity iPod.

    Hope I get a "good one" and everybody us happy! Fingers crossed!!


    Sent from my iPad using CB Forums
    the brother likes this.
    02-18-14 10:08 PM

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