Z30 STA-1005 4G LTE T-Mobile - BlackBerry Forums at CrackBerry.com

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11-25-15 10:22 AM

42

https://forums.crackberry.com/showthread.php?t=1050356&s=&p=12098384&viewfull=1#post12098384

Joel V Webb

I just got my z30 sta-1005, and it is not showing that I am not getting 4G. But it does when I roam in a t&t. But my z10 could get the 4g from tmobile.

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11-21-15 09:52 AM

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1,078

https://forums.crackberry.com/showthread.php?t=1050356&s=&p=12098392&viewfull=1#post12098392

rbtg

change the sim card first then call T-mobile maybe they can fix it

11-21-15 09:59 AM

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1,549

https://forums.crackberry.com/showthread.php?t=1050356&s=&p=12098945&viewfull=1#post12098945

oldsoul123

You may have to install the OS that your provider puts out for that device.

Rock'n the awesome Z30 STA100-5 on 10.3.2.2474

11-21-15 02:00 PM

Like 0

579

https://forums.crackberry.com/showthread.php?t=1050356&s=&p=12098952&viewfull=1#post12098952

axe50

I upgraded from a TMO z10 to the z30 as well and didn't have any problems at all. Put the aim in and presto, worked like a champ.

Posted via CB10

11-21-15 02:04 PM

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42

https://forums.crackberry.com/showthread.php?t=1050356&s=&p=12099005&viewfull=1#post12099005

Joel V Webb

I have updated to the latest OS. How could the sim have an issue if I had just been using it on my z10? It only shows that I have EDGE.

Posted via CB10

11-21-15 02:40 PM

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4,797

https://forums.crackberry.com/showthread.php?t=1050356&s=&p=12099384&viewfull=1#post12099384

SK122387

I'm on t-mobile and get LTE.

Make sure your network settings look like mine.

I'm on Z30STA100-5/10.3.2.2639.

Posted via CB10

11-21-15 06:31 PM

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42

https://forums.crackberry.com/showthread.php?t=1050356&s=&p=12099609&viewfull=1#post12099609

Joel V Webb

This is what my settings look like. It might just be part of the problem is where I am, there are places that are spotty. But my z10 had 4G LTE no prob.

Posted via CB10

11-21-15 08:31 PM

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2,816

https://forums.crackberry.com/showthread.php?t=1050356&s=&p=12100838&viewfull=1#post12100838

LoneStarRed

Tap on "APN" on your Z10 and enter the exact information into your Z30.

"I don't think that word means what you think it means."

11-22-15 11:17 AM

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1,029

https://forums.crackberry.com/showthread.php?t=1050356&s=&p=12100849&viewfull=1#post12100849

EchuOkan1

Mine as always shown 4G LTE On T-Mobile. I only took it to the store and had them put a SIM card when I bought it. With the new OS I even get WFC.

11-22-15 11:23 AM

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42

https://forums.crackberry.com/showthread.php?t=1050356&s=&p=12101328&viewfull=1#post12101328

Joel V Webb

My apn is set correctly. Same as on my z10. I am a prepaid and I have gone over my limit and have been slowed down to 2G. Could that be it?

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11-22-15 03:11 PM

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301

https://forums.crackberry.com/showthread.php?t=1050356&s=&p=12101452&viewfull=1#post12101452

dakid72

Originally Posted by Joel V Webb

My apn is set correctly. Same as on my z10. I am a prepaid and I have gone over my limit and have been slowed down to 2G. Could that be it?

Posted via CB10

That may be a possibility. I too am on T-Mobile and moved from a Z10 to a Z30, but I've never had an issue with LTE. One thing that you could do to see if it helps us to reset your APN.

Brought to you by a fabulous gloriously white Z30STA100-5/10.3.2.2789

11-22-15 04:23 PM

Like 0

42

https://forums.crackberry.com/showthread.php?t=1050356&s=&p=12101708&viewfull=1#post12101708

Joel V Webb

The only other thing is that when I connect to a roaming network it says I have 4G, but then tmobile is only Edge

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11-22-15 06:56 PM

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2,816

https://forums.crackberry.com/showthread.php?t=1050356&s=&p=12102390&viewfull=1#post12102390

LoneStarRed

Which MVNO/Prepaid company is it?

"I don't think that word means what you think it means."

11-22-15 10:52 PM

Like 0

579

https://forums.crackberry.com/showthread.php?t=1050356&s=&p=12102905&viewfull=1#post12102905

axe50

Originally Posted by Joel V Webb

My apn is set correctly. Same as on my z10. I am a prepaid and I have gone over my limit and have been slowed down to 2G. Could that be it?

Posted via CB10

That's it. TMO throttles you down to 2G if you hit your limit.

Posted via CB10

11-23-15 07:40 AM

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42

https://forums.crackberry.com/showthread.php?t=1050356&s=&p=12102933&viewfull=1#post12102933

Joel V Webb

I figured as much. But I get AT&T for roaming and it gives "4G"

Posted via CB10

11-23-15 07:54 AM

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403

https://forums.crackberry.com/showthread.php?t=1050356&s=&p=12102940&viewfull=1#post12102940

seemsixty7

Originally Posted by Joel V Webb

I have updated to the latest OS. How could the sim have an issue if I had just been using it on my z10? It only shows that I have EDGE.

Posted via CB10

I thought the same thing, but Tmobile will give you an updated Sim if you just ask for it at a store. Then it is more compatible with any network upgrades. I'm no expert on this by any means I just know my Z30 worked great with Tmobile.

Posted via CB10

11-23-15 07:59 AM

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42

https://forums.crackberry.com/showthread.php?t=1050356&s=&p=12103044&viewfull=1#post12103044

Joel V Webb

That is a possibility. But I have only been with tmobile but 2 months. And I ordered the sim from them so it should be new

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11-23-15 09:02 AM

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2,816

https://forums.crackberry.com/showthread.php?t=1050356&s=&p=12103780&viewfull=1#post12103780

LoneStarRed

Originally Posted by Joel V Webb

I figured as much. But I get AT&T for roaming and it gives "4G"

Posted via CB10

You can be connected to a 4G or LTE network but have your individual sim still throttled.

"I don't think that word means what you think it means."

11-23-15 02:50 PM

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1,029

https://forums.crackberry.com/showthread.php?t=1050356&s=&p=12103808&viewfull=1#post12103808

EchuOkan1

Originally Posted by Joel V Webb

The only other thing is that when I connect to a roaming network it says I have 4G, but then tmobile is only Edge

Posted via CB10

Did you install an autoloader with possibly the wrong radio?

11-23-15 03:01 PM

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42

https://forums.crackberry.com/showthread.php?t=1050356&s=&p=12107375&viewfull=1#post12107375

Joel V Webb

No autoloader. Just updated when u got it.

Posted via CB10

11-25-15 05:16 AM

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1

https://forums.crackberry.com/showthread.php?t=1050356&s=&p=12107430&viewfull=1#post12107430

Beacon_2

You are probably in a re-farmed area and T-Mobile is using band 2 (1900 MHz) which the Z30 does not support.
I have the same issue here in Missouri. My Z30 only has Edge where I live but around St. Louis it has 4G LTE because it switches to band 4 (1700 MHz). My Z10 gets 4G LTE in both areas.

FF22 and LoneStarRed like this.

11-25-15 06:10 AM

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2,816

https://forums.crackberry.com/showthread.php?t=1050356&s=&p=12107968&viewfull=1#post12107968

LoneStarRed

Thanks Beacon. That sounds like it maybe what exactly is going on here.

"I don't think that word means what you think it means."

11-25-15 10:22 AM

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