Z30 picture password

Got the z30 and loving it.
But, I couldn't set my picture password.
I searched under device password, it's not showing up. How do I enable that?
I have my corporate email in my z30, will that be an issue?
Appreciate your suggestions
Attachment 250167

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Are you running 10.2.1?

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Yes. 10.2.1.537

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If your device is encrypted you can't use picture password. I did not have the option until I unencrypted mine, and it showed up. I encrypted it again and it disappeared

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I don't think I have it encrypted. How do I double confirm.


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I played around with picture password to for a bit but didn't really understand how it worked so never tried it again. kevin said they were going to do a tutorial soon on it,maybe soon i hope! :-)

Okay, having corporate email disable the picture password. I removed corporate email, then picture password work. Not both at the same time.
Not sure how to enable both. Anyone had success?

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Originally Posted by mohawk apple

I played around with picture password to for a bit but didn't really understand how it worked so never tried it again. kevin said there were going to do a tutorial soon on it,maybe soon i hope! :-)

The tutorial is built in when you create a password, it is dead simple, just set it up to see how it works.
If picture password is wrong 5 times it asks you for your text password, so you cannot go wrong, just make sure you set a text or number password first.

Originally Posted by jupiter8

If your device is encrypted you can't use picture password. I did not have the option until I unencrypted mine, and it showed up. I encrypted it again and it disappeared

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This is bs. The device encryption has nothing to do with picture password. Only corporate email can disable it.

Originally Posted by heading4tomorrow

The tutorial is built in when you create a password, it is dead simple, just set it up to see how it works.
If picture password is wrong 5 times it asks you for your text password, so you cannot go wrong, just make sure you set a text or number password first.

And heaven forbid if you forget your text password, if you do, you had better have a current full backup. Nothing like waking up to a fully wiped Z30 because you forgot the password the night before :(

Corporate issued BB's may have a lot of IT policy restrictions that disable picture password. My firm does.

Originally Posted by Unidentified User

This is bs. The device encryption has nothing to do with picture password. Only corporate email can disable it.

It's a fact. Try it for yourself before you make statements such as "bs", thus making a fool of yourself.


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Originally Posted by jupiter8

It's a fact. Try it for yourself before you make statements such as "bs", thus making a fool of yourself.


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I appreciate your concern in regards to making a fool of myself.

In any case, it's pointless to make general statements regarding the behaviour of a device based on the experience from only a single device. As certain restrictions (IT policies), provider restrictions and bugs do change what a device can do.

So maybe it's time to rephrase my original statement: 'If there are no other restrictions, than BB10 let's you use device encryption and Picture Password at the same time.'

Originally Posted by Falling

And heaven forbid if you forget your text password, if you do, you had better have a current full backup. Nothing like waking up to a fully wiped Z30 because you forgot the password the night before :(

That's my biggest worry now...lol


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Originally Posted by TrueKulcha

That's my biggest worry now...lol


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Then don't have any password. You can set your text password as simple password with just 4 numbers.