1. LTunezz's Avatar
    I own a Z30 love the phone and what not, but i got one issue, and it is really bugging me, I tried to ignore it and sort of brush it off....
    for some reason, for example i would take a pic and its fine fully functioning i can view it and etc... now if i go back to that same file, some how it is shown as a corrupted file and i have to end up deleting it, and it wouldnt be 1 or 2 pics, sometimes its 7,8,9 photos, the thumplate would be white, or sometimes only half the pic can be seen... and the samething for videos, videos thats i used to view and they were working, now all of a sudden they can no longer be viewed, it says " the file contains an unsupported media format" im very confused and frustrated cause, all my videos on my phone now some real important all of sudden can not be viewed... anyone else having this issue? and anyone know how i can stop this from happening?
    04-16-14 10:18 PM
  2. d.roc's Avatar
    Are you using a 32gb sd card? The only times I've had this problem was with the media card.

    Brought to you by...My sweet Z30
    04-17-14 12:07 AM
  3. LTunezz's Avatar
    yes i am actually
    04-18-14 08:57 PM
  4. Carjackd's Avatar
    Ya I would have to say it's SD card related as long as the the pics are loading to the card.

    Posted Via my Kick @ss BlackBerry Z30
    04-18-14 09:01 PM
  5. mphinz57's Avatar
    Same thing happened to mine. Whole card took a dump. Back up your photos if you haven't yet. Then get a new card.

    Posted via the Android CrackBerry App!
    04-19-14 05:32 AM
  6. Carjackd's Avatar
    Before dumping your card try booting the device. I had a similar issue a few weeks back and a soft boot brought it back.

    Posted Via my Kick @ss BlackBerry Z30
    04-19-14 07:59 AM

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