1. dobiefan's Avatar
    All of a sudden my Z30 does not receive calls when LTE is selected. The calls automatically go to voice mail. I am on the Rogers network in Waterloo. I am able to dial out. When I select 4G, everything works fine.
    I just returned from Orlando where the phone was connecting to AT&T.
    Anybody have any ideas?

    Posted via CB10
    03-19-14 07:29 PM
  2. howarmat's Avatar
    I assume you have rebooted the device?

    What do you have selected when you go to settings>network and connections>mobile network
    03-19-14 07:33 PM
  3. pmmears's Avatar
    My wife's Z10 was doing the very same thing just yesterday. I did two things and it corrected itself and has not returned.
    Deselected and then reselected LTE in the mobile network settings page to force it to switch networks then rebooted for good measure.
    My guess is the reboot is the only thing necessary.

    Posted via CB10
    03-19-14 07:34 PM
  4. dobiefan's Avatar
    I have done the reboot and the hard reboot with no results. Rogers is suggesting that I do a factory reset. That's a lot of extra work with no guarantee of success.
    Thanks for the suggestions guys.

    Posted via CB10
    03-19-14 08:19 PM
  5. dobiefan's Avatar
    I assume you have rebooted the device?

    What do you have selected when you go to settings>network and connections>mobile network
    I've tried the first two options which include LTE. It's a no go with both of them. I can call out, but inbound calls go directly to voice mail.


    Posted via CB10
    03-19-14 08:31 PM

Similar Threads

  1. Will the Z3 work on at&t?
    By ehroberts in forum BlackBerry Z3
    Replies: 7
    Last Post: 09-09-14, 12:19 PM
  2. Should I be able to hear my Z10 running?
    By FSeverino in forum BlackBerry Z10
    Replies: 18
    Last Post: 03-28-14, 06:36 PM
  3. Blackberry selling Z30 Model: STA100-5
    By Taede in forum BlackBerry Z30
    Replies: 10
    Last Post: 03-21-14, 09:59 PM
  4. The squircle lives on in bb10...
    By Karan Mohal in forum General BlackBerry News, Discussion & Rumors
    Replies: 13
    Last Post: 03-19-14, 09:05 PM
  5. Does Real Racing 3 Android APK work?
    By ciabo in forum More for your BlackBerry 10 Phone!
    Replies: 1
    Last Post: 03-19-14, 07:22 PM
LINK TO POST COPIED TO CLIPBOARD