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Hi all,
Z30 died while it was sitting in my friend's handbag.
Now red light is blinking. And I can't get it to start or hard reset with volume rockers or on/off switch.
Red light sequence seems to be 101111111. I looked at blackberry red light webpage on the internet but couldn't find anything.
Is OS autoloader the only way out here?
Rgds
Just experienced the same last weekend (Z10). For me since the device would not initialize it meant not being able to use BB Link or Sachesi to do anything including reloading O/S. Bell store declared it DOA.
A service replacement loaned to me and a *new* unit received 9am on Tuesday (I have device insurance).
Yes an auto loader should bring it back for you,
Posted on my z30 from the best app CB10
Charge your phone for a few minutes, regardless wether you feel it's charging or not
Then
Connect it to your laptop / desktop which has bblink installed let it be connected via usb remove battery re insert battery while being connected via usb
And then power on the phone, this should do the trick
Let me know if it doesn't help
Posted via CB10
Z30 doesn't have a removable battery.
Thanks for all your help.
I tried but did not succeed so now I installed OS 2141 and back up running.
I think there is something with BlackBerry where the charging can run crazy and then it won't let you charge anymore even battery is depleted and therefore also the OS cannot start up. I had similar thing with Z10 before. Maybe others have same experience..
Posted via CB10
If the battery is dead it's Beyond 0%. You must charge it for at least 20-30 minutes. It wil start automatically.
Posted via CB10
Doesn't matter, just do what he told you
My z30 comes out of holster sometimes black screen - then shows the words blackberry, then flashes to black, then red light, then flashes to black. Swiping does nothing. I hit the power off button numerous times and it does not reboot. Then after fiddling about somehow the boot up blue screen comes on and it restarts. It is random from what I can see. Anyone else have this happen??
Thanks for any insight.
PS this is my second BB device and I want to keep it, but I have to be able to use it when I need it!
<SARCASM>Yeah it totally doesn't matter. Just do what they said. Spend 20 minutes dismantling your phone and voiding your warranty in order to pop out the battery. </SARCASM>
Babroga
Did you try restarting in safe mode?
Regz30
Your issue should be solved be. Reloading your os or update to 2228
Posted via CB10
I'm checked for updates and it says I have the latest version. 10.2.1. 2102
Can you please tell me how to reload or get the newer version? Its a pita.
Thx
Go to this thread and download the correct loader for your device.
http://forums.crackberry.com/showthread.php?t=914584
Then just unzip and double click on the exe file while your phone is in airplane mode. Make sure link is closed. Do a back up prior if needed. You will get a green LED while it's loading.
Posted on my Z30 with the newest leak
Hi vman88,
How did you get to insall the 2141 on the phone?
I'm having the same problem but my phone doesnt connect to the laptop, it is not being detected.
Any help would be appreciated greatly.
Cheers
Probably shouldn't take any advice from someone who advises removing a non-removable battery.
Besides, removing batteries on BB10 is bad even on the other models.
Posted via CB10
It probably lost the supply of oxygen...
Anyway, as others mentioned, the most effective way is to connect your mobile to BlackBerry's Link (laptop or pc) but before that, try charging it using PlayBook's charger (since it has 1.8AMP)...
Posted via CB10