1. TheBrandGee's Avatar
    Hello.

    I traded away my Z30 and the person who I traded with is having a problem. Whenever they hit the top button to put the phone to sleep it'll sometimes reset itself. I haven't had this problem before I traded it and it was updated to 10.3.1.2708 before hand.

    Thanks.

    Posted via the CrackBerry App for Android
    06-06-15 04:52 PM
  2. joeragan's Avatar
    I read in another thread that some people experienced this issue due to the power button somehow got stuck either due to the third party phone case or something else.


    Z30STA100-2/10.3.2.798
    06-06-15 04:56 PM
  3. TheBrandGee's Avatar
    Thanks for the reply. They do have a case on it. I'll let them know and I'll keep the tread posted on whether it works or not!

    Posted via the CrackBerry App for Android
    06-06-15 05:02 PM
  4. joeragan's Avatar
    Here is the thread that I was referring to,

    http://forums.crackberry.com/showthread.php?t=1009791

    Z30STA100-2/10.3.2.798
    TheBrandGee likes this.
    06-06-15 05:05 PM
  5. dpw09's Avatar
    As mentioned. Test without the case for a day and see if it no longer reboots. If not, then you can choose to change cases or file down or trim the edge a little to not interfere.

     Z30STA100-5/10.3.2.798 
    TheBrandGee likes this.
    06-06-15 05:34 PM
  6. MG6's Avatar
    As mentioned. Test without the case for a day and see if it no longer reboots. If not, then you can choose to change cases or file down or trim the edge a little to not interfere.

     Z30STA100-5/10.3.2.798 
    Agree. or in my case, a bad unit that went back to where it was purchased... still not giving up on the Z30 yet.
    06-06-15 07:58 PM

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