1. Grimgrak's Avatar
    It doesn't even show up when I plug in the usb cable to blackberry link.... any idea how to get it to show up?
    Mass storage is turned off.
    07-25-16 09:22 AM
  2. Dunt Dunt Dunt's Avatar
    Reboot both phone and computer

    Change the USB Cable and which USB port you are using.

    Disable any Virus or Firewall software to test if that is blocking it.

    Remove all BlackBerry software - Blend, Link and BB Drivers. Reboot computer, and then download and reinstall latest version of Blend (should have all bundled with it).
    07-25-16 09:27 AM
  3. Grimgrak's Avatar
    This is off a fresh install of blend/link which requires a reboot I've tried 3 different cables now with different ports.
    Phone has been rebooted.
    07-25-16 09:29 AM
  4. conite's Avatar
    Latest driver. It says Priv., but it's actually for BB10 too.

    07-25-16 09:41 AM
  5. Grimgrak's Avatar
    Still no luck this is on a windows 7 PC but.... not sure that should make any difference. Still can't detect/connect. USB5 drivers installed
    07-25-16 10:07 AM
  6. Grimgrak's Avatar
    The Wifi connection however does work... I need usb tho to restore since im' having some weird oem app glitches
    07-25-16 10:09 AM
  7. Grimgrak's Avatar
    Ok after fresh wipe now I can't connect either wireless or usb @#$@#$
    07-29-16 06:51 PM
  8. ImOfficial007's Avatar
    Happened to me. After a day it was solved, was able to connect via USB so I took a backup.

    But then again after two days it won't connect. After that one day it connected so I installed 10.3.3 via autoloader but still it didn't solve the problem.
    Still can't connect USB
    07-30-16 09:46 AM

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