1. graham bowers's Avatar
    I noticed a few days ago that I was missing pictures that I took with my Z30. First I thought it was an issue with my SD card so I set my camera to save on the device. Today I took 3 pictures while I was on a trip and it seemed to be working fine, but when I got home to post them, they had all turned almost white. I don't know what the trouble could be, all the settings seem good. Anybody else experience anything like this? The white photo below is one of the outside pictures I took
    Z30 camera issues.-img_20140405_121929.jpg

    Posted via CB10
    04-05-14 04:37 PM
  2. jaydee5799's Avatar
    Hi and welcome to CB. This is very disturbing and unusual. I know others with a Z30 have complained of washed out looking photos but this is to the extreme.
    04-05-14 05:30 PM
  3. Gees97's Avatar
    You try rebooting and taking a test picture after?

    Posted via CB10
    04-05-14 07:42 PM
  4. graham bowers's Avatar
    It seems random, but only lately, some pictures I've taken don't even save, I've tried rebooting. I've had the phone since it first came out in canada and took some amazing pictures.

    Posted via CB10
    04-06-14 02:33 PM
  5. graham bowers's Avatar
    It seems random, I have had some success since

    Posted via CB10
    04-06-14 02:35 PM
  6. ceckland's Avatar
    That's very weird, and it seems isolated. I've heard of camera gripes before, but I've never seen this. I'd try reloading your OS.
    Just asking, but do you have any aops installed from sources other than BlackBerry (i.e. sideloaded .bars, .apks, etc.)?

    Posted via CB10
    04-06-14 02:41 PM
  7. graham bowers's Avatar
    I do have a couple side loaded apps, but they have been on there a while... maybe I should get rid of a couple and see what happens, or reload my O/S... thanks for your responses. I absolutely love my Z30

    Posted via CB10
    04-06-14 02:49 PM
  8. graham bowers's Avatar
    No, I had no case on the phone. I've deleted a couple programs such as Snapchat, give it another go tomorrow and see what happens.

    Posted via CB10
    04-06-14 07:05 PM
  9. Andrew4life's Avatar
    No, I had no case on the phone. I've deleted a couple programs such as Snapchat, give it another go tomorrow and see what happens.

    Posted via CB10
    Make sure when you take a picture that the picture shows up. You can see your last picture taken on the bottom left corner. To take a quick peek, press and hold on the small thumbnail picture and then drag towards the opposite corner of the screen. (e.g. from the thumbnail to the top right).

    Sometimes there is a delay in the picture being taken due to focusing so when you tap, there is a 2-3 second delay. If you move your phone thinking you took the picture, it might end up taking a picture of something else.

    Could this be why?
    04-06-14 07:13 PM
  10. graham bowers's Avatar
    I did see the pictures below in the camera app, but when I later went back to retrieve them they were no longer there, then when I decided to save to device, they were the washed out pictures such as the first one I posted. I deleted Snapchat and rebooted my phone, so far so good. I took a couple pictures in the snow to make sure that they weren't still washed out but it seems good. Also using SD card again. Thanks for all the input, much appreciated!
    Z30 camera issues.-img_20140407_160154.jpg
    Z30 camera issues.-img_20140407_160212.jpg

    Posted via CB10
    04-07-14 02:58 PM

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