1. furrman's Avatar
    I was just wondering if any of you guys ran into this problem. I don't know what happened but my Z30 suddenly went off and I thought it was restarting. I then pressed the power button and the phone wouldn't turn on, but if I tap on the screen I can hear the keyboard tone and if I keep pressing random buttons I can hear the voice control going on and off. If I plug it in my laptop, the BlackBerry Link detects the device. The notification light would also blink (I guess I got an email or something), but the screen is still off. Thanks!
    12-23-13 12:04 AM
  2. BB_makes_it_happen's Avatar
    When in doubt I suggest removing the rear case - and with a full charge - reboot ( mildly and momentarily pressing both the increase and decrease volume keys).

    It appears the rear case may not fit well or seat well - in some instances.

    Give this a try.

    Posted via CB10
    12-23-13 12:26 AM
  3. pcuser's Avatar
    Something loose, like the one here?
    12-23-13 01:25 AM
  4. p_r_a_g_m_a's Avatar
    Me thinks it's the software issue. Have seen this twice in a week and had to switch off and on.

    Posted via CB10
    12-23-13 03:42 AM

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