1. HomeyJay#CB's Avatar
    I updated to 10.3.1 (OTA) a couple of weeks ago but I suddenly seem to only have a couple weeks of call logs in the hub. I can't find ANY records of any phone calls prior to that but all emails, texts going back many months are all there!
    This is causing me absolute nightmare - has anyone else noticed this or is it something that's just happened to my Z30 during the update?

    Grrrrrr..
    03-25-15 03:29 AM
  2. HomeyJay#CB's Avatar
    03-25-15 11:42 AM
  3. lui22's Avatar
    Emails are stored in server which you'd device downloads from, phone records are stored in phone which your phone doesn't download from your carrier. If you upgraded your os then somethings had to change others didnt

    Posted via CB10
    03-25-15 01:08 PM
  4. HomeyJay#CB's Avatar
    Sorry but I have idea what you meant by that.
    03-25-15 01:48 PM
  5. non-vtec's Avatar
    Call logs may have been erased during the software update.....

    Posted via CB10
    03-25-15 02:10 PM
  6. goodfela's Avatar
    Not true... I've had this update for almost a month and I only have 1 week of call logs....

    Call logs may have been erased during the software update.....

    Posted via CB10
    03-30-15 03:01 PM
  7. Sukiyaki's Avatar
    I noticed this and couldn't find a setting for it. My calls only go back to March 7 and I've never used 10.3. I'm still on 10.2. Also with emails I have the same thing and I see no options to sync back X number of days or how long to keep them in the device. I didn't know if this was the norm or not.

    Posted via CB10
    03-31-15 07:12 AM
  8. koolaje's Avatar
    I only have call logs til 22nd of March, updated maybe on the 19-20th of March so yeah some of it was lost.
    03-31-15 09:15 AM
  9. mad_mdx's Avatar
    Call log max is 300 calls. I've tested this
    03-31-15 09:44 AM

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