Z30 will not turn on / charge after battery drained to 0%
Hello Everyone,
I can use some assistance. I have had the BB Z30 for about a month. A friend has went the Android route and when he saw me using my BBM Curve he showed up the next day with the Z30. I know... amazing friend! By far the best phone I have ever used but I have a issue...
The Z30 will not turn on / charge after battery was drained to 0%
A few hours before the battery was fully drained (I went to bed without plugging it in...) I updated the software to the new 10.3.1 For the few hours I used it before I went to bed everything was fine and I was really impressed with the update. Woke up the next day to the current issue.
I then jumped online and was shocked that this seems to be a well known issue with the device. Only commentary I`ll add is for such an advanced technology it seems to be a very silly issue to have.
Currently I have had the Z30 plugged into the wall charger for over 24 hours and this is what happens when I attempt to turn on the device:
Solid Red light comes on for about 30 seconds
Solid Amber light comes on for about 2 minuets
Screen stays dark for the entire process.
A few hours ago the Blackberry logo would come up on the screen and then show a charger icon with a line running though it before going to a dark screen and shutting off.
I came across the article about opening the back of the device and disconnecting the battery and connecting it again but surly there must be another way to get the Z30 back in working order. Other than telling me that I should never allow the battery to run so low before charging I would appreciate any advice out there.
Thank you kindly in advance.