1. pg01's Avatar
    I couldn't find a thread that addresses this, so I'm sorry if I'm asking a question that has been asks before.

    When I'm watching a video on my Z30 I can't turn up the volume...I can turn it down but not up.

    Is there a setting that I've missed or is this normal?
    02-14-14 08:32 AM
  2. Elcuolo's Avatar

    Sounds odd, you should normally be able to use the volume keys on the side of the device - if that's not working press and hold the top and bottom volume keys until the BlackBerry logo comes up - this will restart the phone just like a battery pull would of in the old days.


    02-14-14 08:43 AM
  3. pg01's Avatar
    Okay, I've rebooted but it makes no difference. I can control the volume up/down on notifications and phone, but only down on media. It almost makes me think that there must be a setting I'm missing.

    Posted via CB10
    02-14-14 09:20 AM
  4. Pdinos3's Avatar
    Did you have hub++ installed. They have a setting that disables the volume up

    Via CB10 Rogers Z30STA100-5/ Radio
    02-14-14 09:23 AM
  5. pg01's Avatar
    Yes I do have Hub installed

    Posted via CB10
    02-14-14 09:28 AM
  6. pg01's Avatar
    I just uninstalled Hub and now it works

    Posted via CB10
    02-14-14 09:33 AM

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