1. Abdul Aziz Al Bastaki's Avatar
    hello all...

    the video calls and voice chat over the network by BBM it's not showing at all and my friend using z30 and he had same network coverage "viva BH".. but it's showing for him."he can use Video chat and stuff ""...

    anyway I reload my OS and updated to tbe new OS Z30STA100-2/10.2.1.3175...but nothing changed

    I want solution..:/( pleeez ,,

    thanks in advance :*

    Posted via CB10
    05-29-14 02:38 AM
  2. Elite1's Avatar
    Please update your profile to include device, carrier, and location. This makes it easier for others to help you.

    Did you ever have the option to BBM Video call other BB10 contacts? Video is currently only available if both people have BB10. BBM Voice should be readily available between most BBM users.

    You can try a device reset first. (NOT the same as a restart.)

    Hold down your top button for about 30 seconds. Keep pressing it down, ignoring onscreen countdown and restart option, BB splashscreen, and black screen. The red LED will turn on. As soon as LED turns off, release the top key.

    Was anything better after that reboot?

    Also, contact your service provider. Your plan might be limiting you somehow.
    05-29-14 04:54 AM
  3. anon(1035135)'s Avatar
    I believe if you still the grandfathered unlimited data plan, AT&T will block the video calling. Once I moved to a 10g plan, wa'laa... there it was.

    Posted via CB10
    05-29-14 11:05 AM
  4. Abdul Aziz Al Bastaki's Avatar
    thanx all ,,, i did everything as U told me , even i check with my service provider .. the Said: there is no reason to black " VIDEO BBM / CHAT VOICE BBM "

    i did everything ,,, Should I put the Old OS 10.2 from the Leaks .. OR?

    ^^
    05-31-14 10:33 AM

Similar Threads

  1. Video Chat Unable To Connect
    By Roodog46 in forum BlackBerry PlayBook
    Replies: 2
    Last Post: 05-29-14, 12:12 AM
  2. Gestures in Video Player
    By Pallavgarg10 in forum BlackBerry 10 OS
    Replies: 1
    Last Post: 05-28-14, 11:30 PM
  3. BBM Chat Timestamp
    By stefanie 1 in forum General BBM Chat
    Replies: 4
    Last Post: 05-28-14, 08:58 AM
  4. text to voice
    By bbdodgersdude in forum BlackBerry 10 Apps
    Replies: 2
    Last Post: 05-27-14, 11:23 PM
  5. Can't watch streaming videos on facebook
    By Pei Chai Wee in forum BlackBerry Z10
    Replies: 5
    Last Post: 05-27-14, 08:36 PM
LINK TO POST COPIED TO CLIPBOARD