1. CT_BBGuy's Avatar
    Has anyone had the vibrate on their Z30 stop working?

    My awesome Z30
    10-07-14 03:35 PM
  2. 00stryder's Avatar
    May want to include more detail about your particular circumstances, such as whether a fall/accident occurred, whether you've recently installed a new OS (leaked vs OTA), whether you've installed any new apps, etc.

    But, since this actually did happen to my Z30 after I installed the latest two leaks for 10.3.0.1xxx, I am assuming that this is the same issue you're having. The good news though is that my vibrate functionality returned on its own without me really doing anything (or rather, it didn't seem to respond to any of my attempts to remedy the situation and instead spontaneously resolved on its own one day).

    I haven't attempted to install the 10.3.1 leak yet so I don't know if it happens on that OS build as well.

    Posted via CB10
    10-07-14 03:45 PM
  3. CT_BBGuy's Avatar
    I am running the stock 10.2.1 on Vzw. I don't recall dropping it but if I did I didn't think I dropped my phone hard enough for it to cause any damage. I was just curious if anyone had issues with the virbrate.

    My awesome Z30
    10-07-14 04:13 PM
  4. SourceCode's Avatar
    Have you used BlackBerry Virtual Expert to test the vibration?

    Posted via CB10
    10-07-14 04:17 PM
  5. CT_BBGuy's Avatar
    Just did. I think I may have a hardware issue

    My awesome Z30
    10-07-14 04:22 PM
  6. fof9l's Avatar
    For us newbies, what is BlackBerry Virtual Expert ? Thanks
    10-07-14 05:54 PM
  7. Chris Chin's Avatar
    For us newbies, what is BlackBerry Virtual Expert ? Thanks
    Hit search and type BlackBerry virtual expert.

    A BB 10 tool... works well.

    Vibrate on Z30 stopped working-img_20141007_190348.png

    Posted via CB10
    10-07-14 06:04 PM
  8. 00stryder's Avatar
    For us newbies, what is BlackBerry Virtual Expert ? Thanks
    Check out BlackBerry Virtual Expert in BlackBerry World! You can find it at http://appworld.blackberry.com/webst...ntent/27226887

    Posted via CB10
    10-07-14 06:05 PM
  9. Chris Chin's Avatar
    Vibrate on Z30 stopped working-img_20141007_190526.png

    Posted via CB10
    10-07-14 06:05 PM
  10. CT_BBGuy's Avatar
    You can install it from BlackBerry World. It lets you run some diagnostics on your phone to make sure everything is working properly. I'm a newbie too

    My awesome Z30
    10-07-14 06:07 PM
  11. Chris Chin's Avatar
    Check out BlackBerry Virtual Expert in BlackBerry World! You can find it at http://appworld.blackberry.com/webst...ntent/27226887

    Posted via CB10
    Thanks
    ... I didn't realize until your post that there is a "share" button in BlackBerry App store.

    Posted via CB10
    00stryder likes this.
    10-07-14 06:07 PM
  12. texn884's Avatar
    Mine has never worked and never been dropped and all seems to be ok, WTF

    Just tested it and feels so good but no workie when turned on
    10-08-14 10:21 AM
  13. CT_BBGuy's Avatar
    So I am the OP and my vibrate still isn't working on my z30. I am on OS 10.2.1.3289. I am still under my warranty so I finally made my way to Verizon yesterday to try and get it fixed. After playing with my phone for about 15 minutes the girl helping me said it might be a software issue and to wait until the next software update to see if that fixes the problem. Not really wanting to pursue it more at that point I said "thank you" and left. I personally think it is a hardware issue but wanted to check with anyone here to see if anyone else had heard that it could be a software issue.

    My awesome Z30
    11-24-14 07:31 AM
  14. 00stryder's Avatar
    Quick update:

    I'm on Z30STA100-3/10.3.1.1016 and my vibrate works without issue now. I definitely think it's software-related.

    Posted via CB10
    11-25-14 09:28 PM
  15. CT_BBGuy's Avatar
    So vibrate just randomly started working again. no software updates. A couple app updates. Oh well I'm happy

    My awesome Z30
    12-03-14 07:17 PM
  16. CT_BBGuy's Avatar
    And now it stopped working again!

    My awesome Z30
    12-04-14 08:11 AM

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