1. blackberry165's Avatar
    I can not receive text message the I found out what the issue is. It's the Radio Platform using I can not get text message using a older Radio Platform like 10.3.2 I get text message. I am using a old Radio Platform but everyday get a Software Update Message. Radio Platform I can send texts but can't receive them. Older Platform 10.3.2 everything works. Any information about this is it the OS or my Cell Company is it okay to use a older Radio Platform!
    08-07-17 11:36 PM
  2. Dunt Dunt Dunt's Avatar
    Use the older Radio file, disable updates.... should be good to go.
    08-08-17 09:23 AM
  3. kelom's Avatar
    I had this problem before, it is not about your radio software, just call your cell company and tell them you can't receive text message, they know what's going on.

    Posted via CB10
    08-10-17 03:09 PM
  4. RAZiHaD's Avatar
    Go to your text message settings => advanced=> service center address
    and see if there is a phone number...if not, call customer care and tell them...they will give you a service number...put the number there...

    08-12-17 07:44 PM
  5. scrannel's Avatar
    Just solved this on my phone. Text > settings > text messages > advanced > change routing preference to "Packet Switched Preferred". Save. Close out. Might be your issue.
    11-13-17 04:19 PM
  6. evaliket's Avatar
    Thank you,that cured my issue with photos while texting

    Posted via CB10
    11-14-17 08:47 PM
  7. scrannel's Avatar
    Thank you,that cured my issue with photos while texting

    Posted via CB10
    Thank Conite, he's the one who told me to screw around with the APN settings.
    11-14-17 10:06 PM

Similar Threads

  1. BlackBerry Calendar issue
    By karumudi7 in forum BlackBerry KEYone
    Replies: 2
    Last Post: 08-09-17, 11:34 PM
  2. Will messaging have a dark theme?
    By Shannon Sterrett in forum BlackBerry KEYone
    Replies: 3
    Last Post: 08-07-17, 09:47 AM
  3. Is the update issue fixed, or shall I still wait?
    By MRmuz81 in forum BlackBerry 10 OS
    Replies: 15
    Last Post: 08-06-17, 08:24 PM
  4. Why Blackberry Protect wont restore all my messages?
    By CrackBerry Question in forum Ask a Question
    Replies: 0
    Last Post: 08-06-17, 12:58 PM
  5. Replies: 0
    Last Post: 08-05-17, 10:05 PM