12-17-13 08:21 AM
60 123
tools
  1. xavi666's Avatar
    I've been using the Z30 for 3 days now,

    I have noticed that when I make or receive a phone call the sound is very low even on max vol,
    Sometimes when I'm outside in a crowded place it's almost impossible to hear what the other party is saying!

    Does anyone else owns a Z30 have this issue?
    Or should I return it to the store?

    The loud speaker is great though
    Last edited by xavi666; 09-30-13 at 05:04 PM.
    moody likes this.
    09-30-13 04:50 PM
  2. FrankIAm's Avatar
    Did you say Candlejack? Damn, now I said candlejack! Hope nothing happ
    09-30-13 04:52 PM
  3. xavi666's Avatar
    I was just editing the post and I didn't notice it was already posted before I finish it
    09-30-13 05:06 PM
  4. playbookster's Avatar
    Return it if you think it's a defect

    Posted via CB10
    09-30-13 05:09 PM
  5. xavi666's Avatar
    Yeah I'll probably go back to the store tomorrow.

    Posted via CB10
    09-30-13 05:50 PM
  6. hf199's Avatar
    Return it

    Posted via Harry
    09-30-13 05:53 PM
  7. chiccor1's Avatar
    Me and a friend have 2 z30 with same problem

    In My hopinion is not a defect of the phone but a software problem...

    Posted via CB10
    anon2100101 likes this.
    10-01-13 09:22 AM
  8. FrankIAm's Avatar
    Some have changed OS-es and find the problem still there. Wondering if there's a huge manufacturing defect on the 30s.

    C0001BBF0 - BlackBerry 10 help channel.
    10-01-13 09:24 AM
  9. kbz1960's Avatar
    Starting to look like you're not alone in this. Hope an update will fix it.
    10-01-13 09:30 AM
  10. @craig's Avatar
    Does increasing the master volume help?

    I've been using the Z30 for 3 days now,

    I have noticed that when I make or receive a phone call the sound is very low even on max vol,
    Sometimes when I'm outside in a crowded place it's almost impossible to hear what the other party is saying!

    Does anyone else owns a Z30 have this issue?
    Or should I return it to the store?

    The loud speaker is great though
    10-01-13 09:32 AM
  11. sayf777's Avatar
    sound is very low even on max vol,


    Posted via CB10
    10-01-13 10:24 AM
  12. Fnord's Avatar
    never had that issue on my Z30
    Been consistent across the 3 different OS' i've had it on.
    10-01-13 11:02 AM
  13. The Me's Avatar
    Do you mean speakerphone or the handset speaker?
    10-01-13 11:36 AM
  14. FR33MAN's Avatar
    Security about loud sound?


    Posted via CB10
    10-01-13 11:37 AM
  15. koroshiyax's Avatar
    How does it compare to the Z10?
    10-01-13 11:53 AM
  16. SEAWARRIOR's Avatar
    How does it compare to the Z10?
    ....................
    BlackBerry Z30 vs Z10: Hardware and OS Comparison (Video) - N4BB
    10-01-13 12:27 PM
  17. koroshiyax's Avatar
    Thanks, but I had specifically meant the volume of the regular handset speaker (Not speakphone) when at max volume.
    SEAWARRIOR likes this.
    10-01-13 12:37 PM
  18. xavi666's Avatar
    So I went back to the shop and the sales guy was actually just unboxing his own brand new Z30 so he tested the sound and he had the same issue!
    So he called someone in BlackBerry service and they told him it's a new high definition sound feature which is not activated yet by my carrier (Etisalat) !!!
    And it suppose to get better!
    I know it sounds like BS and I hope that an update could fix that.

    Posted via CB10
    10-01-13 01:33 PM
  19. FrankIAm's Avatar
    So I went back to the shop and the sales guy was actually just unboxing his own brand new Z30 so he tested the sound and he had the same issue!
    So he called someone in BlackBerry service and they told him it's a new high definition sound feature which is not activated yet by my carrier (Etisalat) !!!
    And it suppose to get better!
    I know it sounds like BS and I hope that an update could fix that.

    Posted via CB10
    HD calling doesn't seem new. Hope it's true.

    C0001BBF0 - BlackBerry 10 help channel.
    10-01-13 01:34 PM
  20. uzmarvel's Avatar
    This is probably due to the software. B1767 should fix it.
    10-01-13 02:03 PM
  21. scook94's Avatar
    This is probably due to the software. B1767 should fix it.
    Apparently it doesn't. http://forums.crackberry.com/blackbe...8/#post9265899
    10-01-13 02:14 PM
  22. chiccor1's Avatar
    Nope. I installed the 1767 and the issue is still here...

    Posted via CB10
    10-01-13 02:48 PM
  23. jay_men's Avatar
    Just curious, how low is low? Can anyone compare it with another non-Z30 device or in my case an HTC One?
    10-01-13 03:51 PM
  24. Cozz4ever's Avatar
    It's an OS issue. The same thing happened to the Z10 until 10.1 came out. I used a higher pitch ring tone for the mean time.
    10-01-13 07:45 PM
  25. Pegon_Fighter's Avatar
    I don't think you should return it to the store. All you have to do is go to the phone app and slide down from the top and access call settings and adjust the volume.

    It's almost like a hidden feature

    Posted via CB10
    10-02-13 05:03 AM
60 123

Similar Threads

  1. I can't wait for my Z30!!
    By vman88 in forum BlackBerry Z30
    Replies: 5
    Last Post: 10-09-13, 09:33 AM
  2. How many people have /ordered a Z30?
    By illlya in forum BlackBerry Z30
    Replies: 24
    Last Post: 10-02-13, 12:37 PM
  3. Sharing a Z30 Video Test
    By TonySarlo in forum BlackBerry Z30
    Replies: 13
    Last Post: 09-30-13, 11:45 AM
  4. Selfridges Website - Z30 Advertisement
    By DecAway in forum News & Rumors
    Replies: 5
    Last Post: 09-28-13, 01:06 AM
  5. How's this for the white Z30 back cover?
    By LWKING in forum BlackBerry Z30
    Replies: 2
    Last Post: 09-27-13, 01:28 PM
LINK TO POST COPIED TO CLIPBOARD