1. jevinzac's Avatar
    I had a problem with my Z30 when I first got it, The keys are automatically getting pressed multiple times or just holding on an app icon opens it instead of bring up the breathing icons. I thought this was an OS problem but evan after updating my OS to 10.2.1.1925 this problem still exists. But it comes occasionally. Evan hard reboot doesn't fix it. Please help me out, my phone is not under warranty and I got it just 3 weeks back.

    Posted via BlackBerry Z30
    01-12-14 01:28 AM
  2. jevinzac's Avatar
    Posted via BlackBerry Z30
    01-12-14 01:47 AM
  3. jevinzac's Avatar
    No one is out there who knows a solutions to this?

    Posted via BlackBerry Z30
    01-12-14 08:57 AM
  4. sgt_snacks-64's Avatar
    Triple check "magnify mode" isn't enabled in the accessibility settings, this has been known to cause similar symptoms :
    Settings :
    Severe problem with my Z30 touch.-img_20140112_150112.png
    Accessibility :
    Severe problem with my Z30 touch.-img_20140112_150118.png

    Posted via CB10
    01-12-14 09:02 AM
  5. jevinzac's Avatar
    Nop it's not

    Posted via BlackBerry Z30
    01-12-14 09:15 AM
  6. HaberNik's Avatar
    If you only got the z30 three weeks ago, why do you not have a warranty? The phones are not even old enough for any of them to be out of warranty.

    Tapped and flicked from my BlackBerry Z30!
    01-12-14 06:16 PM
  7. dejanh's Avatar
    If you only got the z30 three weeks ago, why do you not have a warranty? The phones are not even old enough for any of them to be out of warranty.

    Tapped and flicked from my BlackBerry Z30!
    Some people buy second-hand. Just saying

    Posted via CB10
    01-12-14 06:22 PM
  8. BermudasBest's Avatar
    Some of us live in countries where the Z30 is not available through "official channels" like carriers. I have no warranty on my brand new Z30 here in Bermuda.

    Posted via CB10... Z30STA100-2/10.2.0.1809
    01-12-14 06:52 PM
  9. mhhH4RI's Avatar
    OP, try to run testing of your hardware device with BlackBerry Virtual Expert.

    Open Help app, on bottom bar tap testing and follow the instructions. Or you can download from BlackBerry World.

    Z30STA100-2/10.2.1.1259
    01-12-14 07:46 PM
  10. jutzi's Avatar
    bermuda bahamas oh i wanna take jamaica comma baby mama...down the florida keys...theres a place called kokomo..
    BB_Junky likes this.
    01-12-14 10:27 PM
  11. rockivy's Avatar
    Face palm.....

    Posted via CB10
    01-12-14 10:29 PM
  12. jevinzac's Avatar
    I was thinking till now that I had to change the display of my Z30 but now I found out that the problem exists only when I connect the charger! Evan of the nib of the charger touches the charging socket of the Z30, this problem arises! I don't know why this is happening.
    Please help?

    Posted via BlackBerry Z30
    01-29-14 07:47 AM
  13. jevinzac's Avatar
    Now I removed my charger to type the earlier post, otherwise it wouldn't let me type on this.

    Posted via BlackBerry Z30
    01-29-14 07:47 AM
  14. TrueKulcha's Avatar
    It it happening with that one charger or have you tried another? Even try switching USB cable if using the stock charger and see what happens.

    Posted via CB10
    01-29-14 08:01 AM
  15. jevinzac's Avatar
    It it happening with that one charger or have you tried another? Even try switching USB cable if using the stock charger and see what happens.

    Posted via CB10
    Am using the stock charger, I will try it with another charger or a usb cable and let you know.
    Thanks

    Posted via BlackBerry Z30
    01-29-14 08:28 AM
  16. Shifty88's Avatar
    bermuda bahamas oh i wanna take jamaica comma baby mama...down the florida keys...theres a place called kokomo..

    Severe problem with my Z30 touch.-face-palm.jpg

    The lyrics aren't even correct. Not gonna lie though. I thought the same thing.
    blackberriquero likes this.
    01-29-14 10:03 AM

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