1. cobra16's Avatar
    Bought my Z30 2 months ago, worked great and then all of the sudden the dreadful reboot issue appeared. After several discussion with Rogers tech experts and many attempts to fix the problem, (re-install the software twice, change settings, do this, do that. The Phone started re-booting while on a call. Are you kidding me!!!!!!! On a call and phone shuts off to re-boot itself.

    Rogers replaced the phone after that wonderful debacle.
    Got my second one, lasted a week with running perfectly.
    Rebooted one night and next day on a call, well you guessed it. Phone in a call shuts off and Reboot again.

    Am I the only one with this Crap, or is any one else experienced this.
    Oh by the way, on more thing, when the phone. When the phone reboots on it's own the Boot time goes to June 8, 2014. Have to manually restart the phone to get correct Boot time.

    Any help would be appreciated.
    11-24-14 07:50 AM
  2. jaydee5799's Avatar
    Good Lord! I hope someone here can give you some insight. Did you ever try a leaked software on it? Just saying that because it maybe would fix the issues? I know carrier softwares usually lag behind...

    Can't say I have had that issue but I bet someone has! Also search the forums for other cases like yours.
    11-24-14 07:54 AM
  3. cobra16's Avatar
    checked the forums and no one had the same issue.
    Have not tried leaks don't like them.
    11-24-14 07:58 AM
  4. joeragan's Avatar
    If I remember correctly I had this reboot while on call twice when I was on OS 10.3.0 leak. After I moved to 10.3.1.x leaks I have not encountered it so far.

    Posted via CB10 - Z30 -
    11-24-14 08:16 AM
  5. Chris Chin's Avatar
    I never really thought about this.

    It seems as if in the morning, my Z30 also reboots.
    It doesn't seem to do it every day. It did this morning at around 05h50 and the boot time says Jun 8, 2014 4:52 AM GMT-04:00 ... it didn't boot at that hour ... that's the time the alarm clock goes off.

    I have never run a leak and I'm on:
    OS version:

    On Telus.

    Any one else have this behaviour ???

    11-24-14 08:38 AM
  6. GiantSchnauzer's Avatar
    Z30 re boots do appear to be few and far between. Now with my z10, that's a different story.....

    Posted via CB10
    11-24-14 08:38 AM
  7. mikedolo's Avatar
    Daaaaaaaaaaamn. Hasn't happen to my z30. I've dropped mine many times...
    11-24-14 08:45 AM
  8. cobra16's Avatar
    you will have to restart it to get the correct boot time so you know what is happening and when it happens
    11-24-14 09:18 AM
  9. Carmels's Avatar
    By any chance did they swap out the SIM card for something new once you got the new device? Or did they take your old one out and place it into the replacement?

    This is important info to know as its unlikely the second device is also faulty and there is something else influencing/causing the device to reboot. Since the Z30 has a none removable battery, I can't suggest bad battery contacts. Which really leaves the SIM card and OS as factors, as I'd be surprised to see two devices encounter same or similar issues because of faulty hardware.

    Look! It's Zedzilla 30!
    11-24-14 03:24 PM
  10. cobra16's Avatar
    I replaced the sim card with the first phone as we were told that my be the problem, so sim is new 2 months old
    11-24-14 04:15 PM
  11. cobra16's Avatar
    I just replaced the sim card again, why you say sim card. I have read this before. Please elaborate.
    thank you
    11-24-14 07:08 PM

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