the screen display goes blank,when i make a call or recieve a call, i tap om the screen & no display.it happened like after a minute during the call.anybody has this problem.any solution please.
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the screen display goes blank,when i make a call or recieve a call, i tap om the screen & no display.it happened like after a minute during the call.anybody has this problem.any solution please.
Maybe it has to do with a problem with the proximity sensor during calls because it's supposed to go blank during calls when you hold it to your head to save battery. Read about some people having a bug like that.
Z30, a bit in the heavy side but the Carbonate beta case rocks!
Mine does that too. Even in speaker mode when not near my head.
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yes mine in the speaker mode,when its away from my ear.i can't end the call.
Do you have a screen protector ? Could be a source of the problem
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I do. I'll try removing it and see if that makes a difference.
Pressing the power button should reactivate the screen.
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yes, i do have a screen protector,may be that's the problem.
Run the sensor tests in BBVE.
Attachment 243578
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What is BBVE and how do I get there
BlackBerry virtual expert, you can download it from BlackBerry world.
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