02-21-15 11:20 AM
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  1. BB30000's Avatar
    BB30000
    Ok, first issue I've noticed with the 10.3.1 update and can't seem to fix it. When in portrait with the rotation lock ON, when I go into the HUB, it immediately switches to landscape and can't swipe out of it! Usually after a couple minutes it finally let's me swipe out. Anyone else noticing this? Seems to do this with the Crackberry app as well. Now I have to keep the lock OFF. Any ideas?

    Via The BlackBerry Z30 experience!
    02-21-15 10:16 AM
  2. hamsterwheel's Avatar
    hamsterwheel
    Ambassador
    Is this what is happening to you? http://forums.crackberry.com/blackbe...d-into-998908/
    02-21-15 10:27 AM
  3. BB30000's Avatar
    BB30000
    Looks like it, but getting an error when trying to load the link on there.
    Rotation Lock issue!-img_20150221_113208.png

    Via The BlackBerry Z30 experience!
    02-21-15 10:33 AM
  4. BB30000's Avatar
    BB30000
    I suppose I'm glad that it's a known issue, but any work around? Get stuck in the hub for several minutes. I've since just turned the rotation lock OFF just to avoid the problem.

    Via The BlackBerry Z30 experience!
    02-21-15 10:40 AM
  5. DaFoxGrey's Avatar
    DaFoxGrey
    Originally Posted by BB30000
    I suppose I'm glad that it's a known issue, but any work around? Get stuck in the hub for several minutes. I've since just turned the rotation lock OFF just to avoid the problem.

    Via The BlackBerry Z30 experience!
    Here is the info from the KB article on the BlackBerry Knowledge Base link:
    BlackBerry Knowledge Base


    BlackBerry Knowledge Base
    After updating to BlackBerry 10 OS version 10.3.1, screen rotation is not working

    Article ID: KB36744

    Type: Support Content

    Last Modified: 02-19-2015
    Product(s) Affected:

    BlackBerry 10 OS

    BlackBerry 10 OS version 10.3.1
    Screen Rotation
    Rotation Lock
    JI 877989

    Overview
    After updating to BlackBerry 10 OS version 10.3.1 the screen rotation seems to be locked to one orientation. It appears as if the Rotation Lock is enabled, although when checking Quick Settings it is disabled.

    Resolution
    This issue is Under investigation. A resolution is currently unavailable.

    Workaround
    Restart the BlackBerry 10 smartphone by holding the Power button and tapping the Restart icon when displayed.
    pval25 likes this.
    02-21-15 10:47 AM
  6. BB30000's Avatar
    BB30000
    Best workaround is to go to the lock screen and open up the camera app.

    Via The BlackBerry Z30 experience!
    02-21-15 11:20 AM
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