Returns at Digital River...
Anyone have to do a return for a defective product with DR?! What a crock of s***!!! Is BlackBerry selling refurbished Z30s for the Black Friday special or what?! I mean I got my White Z30 on Monday and right out the box the LCD wouldn't come on. I played around with it for a few minutes doing hard resets and reboots and finally got the screen to come on. Well this morning I went to power on my brand new Z30 after a full night of charging and guess what....No LCD. I know the OS is running in the background cause I was receiving texts, emails, and the notification led was blinking. I tried for 4 hrs trying to get the display to come on with no success.
So I finally decided to call DR, knowing ahead of time that this was gonna be a nightmare. I requested a replacement but the CSR(barely spoke English) said they only do refunds. If I wanted a replacement I'd have to wait for the refund and then reorder. I said I cannot reorder because the price is now $499 and not $225 like I originally paid. She said there was no way she could honor the original price of $225. BlackBerry....WTF!!!
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