03-21-14 02:27 AM
82 ... 234
  1. Akshay Borkar's Avatar
    03-11-14 02:49 PM
  2. DickGoudriaan's Avatar
    Dear dsb4life, I tried this. Found under Pim service
    Virus program
    What's app

    I hope the cpu load drops now

    Posted via CB10
    03-13-14 01:34 AM
  3. DickGoudriaan's Avatar
    No results I hope someren know how to fix this.

    Posted via CB10
    03-13-14 06:21 PM
  4. DeltaEngineering's Avatar
    I have had the same issues already for months now om my Z10. I found out that it goes high on CPU load for a couple of days after a reboot. The unit draining by this event gets you in a loop. Try to keep it charged and you will see after 2-3 days it goes to normal. I can only guess it is some indexing of internal databases. I have about 30k+ contacts and am on a software version. Reported this to BB in november, march now, no response at all, just they where going to make a ticket.... Unit is technically the best, that's why we bought it. The support by far. We have about 25 units, all have the same problem. Keep up the good work BB, these are situations where you loose your business customers !
    DickGoudriaan likes this.
    03-15-14 01:50 AM
  5. DickGoudriaan's Avatar
    This I will do. Do not replace the battery too often. This is what I do now. Almost every day twice.
    I bought the spare batteries for that reason.
    I am going to charge directly

    As we speak the Pim service went up to 38 procent.

    I have also 20 units. And I agree with the last part of your comment.

    Posted via CB10
    03-15-14 06:01 AM
  6. DickGoudriaan's Avatar
    I checked the pim use of a z30. Close to 0.2 procent cpu load! It is not possible to remove the battery.
    Thanks Delta : for this great information.

    Q, are you using BlackBerry server in the company?

    Posted via CB10
    03-15-14 12:44 PM
  7. Omnitech's Avatar
    I have about 30k+ contacts and am on a software version. [...]

    We have about 25 units, all have the same problem.

    Do all your 25 units have contacts databases the same size as yours?

    This might be a common thread. One of the main people posting with the issue in this thread had 13,000 contacts.

    This has become epidemic with recent OS releases, trying to get to the bottom of it.
    03-21-14 02:27 AM
82 ... 234

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