11-23-13 04:42 PM
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  1. nalgeets's Avatar
    nalgeets
    I just bought the Nokia DT-900 for my Z30 for wireless charging & noticed that while my phone is on the charging pad, phone calls don't come through.

    Has anyone else come across this issue while using this particular charger?

    My phone is using 10.2.1.1055 not sure if that might have something to do with it?!
    11-23-13 09:57 AM
  2. robsteve's Avatar
    robsteve
    Do you have the clock on and set to bedside mode? Bedside mode can be set to not receive any messages or calls or just calls only.
    11-23-13 09:59 AM
  3. obaquerizo's Avatar
    obaquerizo
    Originally Posted by nalgeets
    I just bought the Nokia DT-900 for my Z30 for wireless charging & noticed that while my phone is on the charging pad, phone calls don't come through.

    Has anyone else come across this issue while using this particular charger?

    My phone is using 10.2.1.1055 not sure if that might have something to do with it?!
    try to see if you when charging dont get activated the bed side mode, that block everything incoming
    11-23-13 09:59 AM
  4. nalgeets's Avatar
    nalgeets
    Originally Posted by robsteve
    Do you have the clock on and set to bedside mode? Bedside mode can be set to not receive any messages or calls or just calls only.
    No I never leave my phone on bedside mode. Text messages, bbm's & emails come through, but no phone calls
    11-23-13 10:03 AM
  5. obaquerizo's Avatar
    obaquerizo
    Originally Posted by nalgeets
    No I never leave my phone on bedside mode. Text messages, bbm's & emails come through, but no phone calls
    and using the normal charger oyou get issues or only with the nokia charger
    11-23-13 10:27 AM
  6. Branta's Avatar
    Branta
    Retired Network Mod
    Bedside mode should get the call but not alert the user, so it should show as a missed call.
    11-23-13 10:40 AM
  7. nalgeets's Avatar
    nalgeets
    Originally Posted by obaquerizo
    and using the normal charger oyou get issues or only with the nokia charger
    only with Nokia charger
    11-23-13 10:52 AM
  8. robsteve's Avatar
    robsteve
    Originally Posted by nalgeets
    only with Nokia charger
    You may have to try whatever charger Verizon suggests in order to trouble shoot the problem.

    Posted via CB10
    11-23-13 11:45 AM
  9. obaquerizo's Avatar
    obaquerizo
    Remember if other charger the normal z30 charger work good, is something with the one you have of Nokia

    Posted via CB10
    11-23-13 03:38 PM
  10. b1gbleu's Avatar
    b1gbleu
    There's only a reference to charging with a USB cable at the latest BB Z30 OS 10.2 pdf

    http://docs.blackberry.com/en/smartp...27-10.2-en.pdf

    So it's a Verizon version? Could you post a screen capture of the settings in your phone?
    Last edited by b1gbleu; 11-23-13 at 05:07 PM.
    11-23-13 04:42 PM
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