1. Peter Jones2's Avatar
    Hi everybody,

    Just got a Z30. I love this phone. The only thing i need to get fixed is the fact that only one side of headphones works (both bb and non bb ones). Any help would be great before I go back to Bell.

    10-17-13 03:49 PM
  2. twstd.reality's Avatar
    So it's the actual headphones that don't work, but the device is fine?

    Posted via CB10
    10-17-13 03:52 PM
  3. Peter Jones2's Avatar
    Nevermind, I did a restart and now everything is GOOD!...love blackberry!
    10-17-13 03:57 PM
  4. jagdriver's Avatar
    Make shure you plugged in completely.
    10-19-13 07:46 AM
  5. kbz1960's Avatar
    Sometimes just plugging and unplugging a few times helps with a new port.
    10-19-13 07:51 AM
  6. New_Z10's Avatar
    I found with my z10 if it was plugged in all the way I got sound only from one side - I had to gently tease it back a mm. Then it was fine- 3rd party headphones.

    Posted via CB10
    10-19-13 04:22 PM
  7. anon3700711's Avatar
    Sometimes you gotta ensure the connector is pushed all the way down and turned a bit.
    10-19-13 08:34 PM
  8. chrispmoto's Avatar
    My Z10 did the same thing when brand new.

    Just did a reset, and the problem never came back!

    Posted via CB10
    10-19-13 09:09 PM

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