1. Omnitech's Avatar
    Careful or we will wash your context out with soap!

    Yeah I know, but a guy can dream, can't he?
    FF22 and kbz1960 like this.
    10-21-15 06:35 PM
  2. Allen Otway's Avatar
    Same thing happened to me last night. Stuck at 98% for over 24hrs. Held down the power button for 10 seconds. The swipe started over but was completed within 20min.

    Posted via CB10
    10-23-15 06:57 PM
  3. hayman68's Avatar
    I have a z30 here that's been running a security wipe for 96hrs and stuck at 99% for a couple days!!
    10-24-15 09:57 AM
  4. kbz1960's Avatar
    Restart the thing already.
    FF22 likes this.
    10-24-15 10:49 AM
  5. hayman68's Avatar
    Restart the thing already.
    Well I held the power button and now it restarted and is doing the swipe over.
    10-24-15 12:32 PM
  6. hayman68's Avatar
    Well that was easy!!! After I restarted it the swipe restarted and was done in 15 minutes!!
    FF22 and kbz1960 like this.
    10-24-15 01:21 PM
  7. FF22's Avatar
    Well that was easy!!! After I restarted it the swipe restarted and was done in 15 minutes!!
    From these kinds of reports, it appears that the Wipe Process probably has some kind of PROBLEMS. Where it takes FOREVER to complete. The Restart generally re-starts the Wipe but then completes rather quickly.
    kbz1960 likes this.
    10-24-15 02:14 PM
  8. ezapper2's Avatar
    Wish that was the case for me.

    Posted via CB10
    10-27-15 11:01 AM
  9. kbz1960's Avatar
    Wish that was the case for me.

    Posted via CB10
    What's your case?
    10-27-15 06:39 PM
  10. ezapper2's Avatar
    What's your case?
    Read above. Page 1

    Posted via CB10
    10-27-15 09:43 PM
  11. kbz1960's Avatar
    So you've tried every suggestion and no luck?
    10-28-15 10:21 AM
  12. Juraj Bencz's Avatar
    hi just a quick one, i have a same issue, see if i connect to bb link it wont see it at all, how did you make it visible for bb link?
    thanks
    10-28-15 01:34 PM
  13. kbz1960's Avatar
    Click on preferences and then reload software. That restarted mine, which restarted the wipe but the wipe finished in minutes, not hours.
    10-28-15 04:27 PM
  14. ezapper2's Avatar
    hi just a quick one, i have a same issue, see if i connect to bb link it wont see it at all, how did you make it visible for bb link?
    thanks
    Use sachesi

    Posted via CB10
    10-28-15 08:26 PM
  15. Benjamimu's Avatar
    hi just a quick one, i have a same issue, see if i connect to bb link it wont see it at all, how did you make it visible for bb link?
    thanks
    3 days ago I experienced the same issue. First thing that came to my mind was BlackBerry Link. It didn't appear at all, BlackBerry Link didn't see what I'm doing but I heard a sound clicked. I guessed that the driver worked properly so I signed in my BlackBerry ID to see the device which one to be connected with my BlackBerry ID and reloaded the software. BlackBerry Link said that do not replace the conection between two of them till it all done. But I wonder what would be happened if I replaced the USB cable, so I did! My Z30 said error 10-0015. I connected it again, sound clicked again, then I downloaded software a few minutes and I was eagering to know if my BlackBerry Z30 came to rise again.
    And I was blessed! This issue solved!

    Maybe its all about eagering and I was ready to shake the hand of the possibilities



    Thanks heap BlackBerry Z30
    11-02-15 08:30 AM
  16. Jeroen Vos's Avatar
    Do a battery pull

    Posted via CB10
    11-02-15 11:02 PM
  17. narendradurgasi's Avatar
    Is there any 1 here wo can solve my problem.... my BB Z10 got stucked at 99%.. it almost went 5 days but still it stucks at 99%
    i have tried it by pulling the battery still it stucks at 99.. what should i supposed to do now... please help me
    01-04-16 04:24 AM
  18. yeo123's Avatar
    Is there any 1 here wo can solve my problem.... my BB Z10 got stucked at 99%.. it almost went 5 days but still it stucks at 99%
    i have tried it by pulling the battery still it stucks at 99.. what should i supposed to do now... please help me
    Hold volume up / down button or hold power button for few second and then release.

    Posted via CB10
    01-04-16 05:38 AM
  19. lilchevo1609's Avatar
    I have the issue. My BB30 stuck at 85% for hours. I restarted my device by pressing the on/off for around 10 second, then the device restarted wiping again, but it takes only 20 minutes.. Thanks dude for letting us know..
    kbz1960 and FF22 like this.
    04-24-16 10:34 AM
  20. non-vtec's Avatar
    I had the same issue once. Holding the power button for 15+ seconds to reboot the phone and restarting the wipe fixed it. Only took 30 min the second time around.

    Posted via CB10
    kbz1960 likes this.
    04-24-16 10:39 AM
  21. Aju's Avatar
    Open BlackBerry link..open preference and press reload. Then connect your phone. Press power button for 20 seconds (Will be on one time and then will go off in these timeline). And it will be detected by link then. And then rest is history!!
    Good luck to all who face these issue.

    By the way, does anybody know why we are facing this issue?? Is this software specific issue?

    Posted via CB10
    04-24-16 01:57 PM
  22. kbz1960's Avatar
    Open BlackBerry link..open preference and press reload. Then connect your phone. Press power button for 20 seconds (Will be on one time and then will go off in these timeline). And it will be detected by link then. And then rest is history!!
    Good luck to all who face these issue.

    By the way, does anybody know why we are facing this issue?? Is this software specific issue?

    Posted via CB10
    Cause blackberry messed up somewhere and hasn't fixed it.
    04-24-16 01:59 PM
  23. koool1's Avatar
    Happened to me. Do a hard button shutdown and do it again.

    Posted via BlackBerry PRIV
    04-25-16 08:20 AM
  24. jalanji's Avatar
    Z30 stuck at 99% for last 3 days, device was full 80% before starting the security wipe.
    First time it took more than 24hrs to come to 99% and then battery drained out.
    Next time again around 24 hrs to 99% and now stuck at 99 for last 3 days.
    Please suggest should I wait more or do something else??
    08-14-16 04:18 PM
  25. linlaonong's Avatar
    happened to me too, forced turn off, then used Blackberry Link to reload the OS.
    08-15-16 11:11 AM
52 123

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