1. pengage's Avatar
    when i go to the screens, its just blank so i can't reset or turn on my data services nor even reset to factory settings. i tried connecting to blackberry link and blend but system tells me device not accessible.
    11-16-17 07:32 AM
  2. conite's Avatar
    This is a bug with 10.3.3.2205.

    The only way to solve it is to run an autoloader.

    Use 10.3.3.3057, as it may have fixed the problem.

    https://mega.nz/#!JZgAwZzK!qJzOq42-_...epUDkBsMFyTF-Q

    Download to PC, unzip it, plug in phone, run autoloader. Done.

    Device will be wiped in the process, so use Ultimate Backup first if you wish. Avoid BlackBerry Link.
    11-16-17 08:09 AM

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