1. pengage's Avatar
    when i go to the screens, its just blank so i can't reset or turn on my data services nor even reset to factory settings. i tried connecting to blackberry link and blend but system tells me device not accessible.
    11-16-17 07:32 AM
  2. conite's Avatar
    This is a bug with

    The only way to solve it is to run an autoloader.

    Use, as it may have fixed the problem.


    Download to PC, unzip it, plug in phone, run autoloader. Done.

    Device will be wiped in the process, so use Ultimate Backup first if you wish. Avoid BlackBerry Link.
    11-16-17 08:09 AM

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