1. CrackBerry Question's Avatar
    Updated my Z30 a week or so ago to Found the mic not working 2 days ago. Never dropped or banged the cell phone. Have since ran BBVE and the mic records and plays back a terribly, but I do hear the recording albeit faint and crackly. Apparently re-installing may resolve my issue. How do I go about re-installing the OS and what OS is currently available?
    03-09-15 11:39 AM
  2. bobshine's Avatar
    The best way to reinstall the OS is using BlackBerry Link. It will automatically install the latest OS on your phone.

    Posted via CB10
    03-09-15 11:40 AM
  3. jaydee5799's Avatar
    here are the files you need:

    download the file to your PC and follow the instructions in my signature
    03-09-15 11:42 AM

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