[RPothipichai]

Hi there, I am newly owning BlackBerry Z30 since 1 month. Since couple of weeks I am getting the text message repeated in hub. Is there any thing wrong with my service provider or mobile software problems? Running 10.3.1 of version in my Z30. Any solution will be very helpful and greatful
Thanks

Posted via CB10

[FF22]

You might want to try a reboot/restart. But it might be a carrier issue.

Try a restart:

Press and HOLD both Vol Up/Down buttons. Keep holding while the screen goes fully black (ignore the screenshot), keep holding through the Black/White logo and when the Colored Logo shows up, release those buttons.

If you have a Z10: If you have the STL100-1 variant the volume button reset method doesn't work. In that case, Press and HOLD the Power On Button until you see the LOGO as above

[RPothipichai]

OK. I did a restart now. I will wait and see whether this problem solve. If issue is not solved I shall try raise a request with my carrier BSNL In India.

Thanks for your clarification

Regards
Ramasamy Pothipichai

Posted via CB10

[RPothipichai]

I am still getting duplicate text messages

Posted via CB10

[RPothipichai]

Dear all, my problem of duplicate messages are created by service provider BSNL. They fixed the problem. Thanks for the viewers and support

Not sure how to close this post.
Regards,
Ramasamy Pothipichai

Posted via CB10

[FF22]

Dear all, my problem of duplicate messages are created by service provider BSNL. They fixed the problem. Thanks for the viewers and support

Not sure how to close this post.
Regards,
Ramasamy Pothipichai

Posted via CB10

Post's generally don't get CLOSED. They will drift off as they get older and older. But in the interim if someone searches for a similar issue they might find this and see how it was fixed.

You might also hit the little "triangle with the !" in the upper right of a reply box - you can "report" the thread and ask that a Moderator add "SOLVED" to the initial subject line.