11-30-13 03:55 PM
48 12
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  1. unbreakablej's Avatar
    The volume keys on my z30 is so lose I can hear it jitter every time I type... just wondering if this is my devices defect or is it happening to everyone and is there anyway I can change it without going through all the trouble of exchanging my phone? now that I had just set it all up nicely...

    Posted via CB10
    10-14-13 11:37 PM
  2. SEAWARRIOR's Avatar
    The volume keys on my z30 is so lose I can hear it jitter every time I type... just wondering if this is my devices defect or is it happening to everyone and is there anyway I can change it without going through all the trouble of exchanging my phone? now that I had just set it all up nicely...

    Posted via CB10
    imo, exchange it,,, you paid good money for it & should get a defect-free device for that money...
    10-15-13 12:07 AM
  3. AfterHoursWelds's Avatar
    I had that problem with my original Z10. I had it replaced due to a another defect and ended up with buttons that were firm and felt proper.

    Posted via CB10
    10-15-13 12:29 AM
  4. unbreakablej's Avatar
    Oh wells... guess I really should!

    Posted via CB10
    10-15-13 12:47 AM
  5. hadji's Avatar
    I have the same problem, but I think it is a "normal" thing, as in the Z30 crackberry review they mention it. Is it a way to fix them maybe?

    Posted via CB10
    10-15-13 02:56 AM
  6. AfterHoursWelds's Avatar
    I spilt some ketchup on my phone at the bar the other night, it gummed up the keys pretty well, but I don't suggest that as a suitable fix.

    Posted via CB10
    playbookster likes this.
    10-15-13 05:19 PM
  7. hadji's Avatar
    I was thinking that maybe if the Z30 can be disassembled easily, it might be a way to fix them better, did anyone tried? It's a pitty, the phone is high quality made but when you hear and feel these loose volume keys it mades me crazy!! At least on the Z10, the buttons where like on the Playbook, strong integrated in the case.
    10-17-13 06:28 AM
  8. smk99's Avatar
    Same issue for me, I don'l like the rattle when you type on the right side of the screen. We have a blackberry expert centre in Singapore so I'm going to bring it in and see what can be done. I don't think its acceptable.
    10-19-13 09:47 PM
  9. GeMeBe's Avatar
    The keys on mine do the same thing but only when you shake shake the the phone hard do you hear the volume keys moving.

    Posted via CB10
    10-19-13 10:16 PM
  10. vwguy911's Avatar
    I think they are like that by design.

    Posted via CB10
    10-19-13 10:18 PM
  11. smk99's Avatar
    By design are you kidding me. My wife has an S3 and my son an iPhone, no shake rattle or roll with either of those phones. I hope this can be fixed but if you look at the volume keys they do t look secure, they just hang there and can come loose. And it's clear I'm not the only one with this issue. Like I said I'm going to get some feedback from the BlackBerry expert centre.
    10-19-13 10:36 PM
  12. Insync's Avatar
    Not present.

    Posted via CB10
    10-19-13 10:50 PM
  13. Insync's Avatar
    Your post is nonsense. Or you have a defective device


    Posted via CB10
    10-19-13 10:51 PM
  14. smk99's Avatar
    It's obviously a defective device because you wouldn't design loose volume keys on purpose.

    Posted via CB10
    10-19-13 11:02 PM
  15. Chanlion's Avatar
    Sure if it's the volume keys? I know for phones jot just limited to the Z and BlackBerry, the auto focus piece in the camera makes some rattling noise.
    10-19-13 11:02 PM
  16. smk99's Avatar
    Could be a design flaw of the volume keys

    Posted via CB10
    10-19-13 11:06 PM
  17. Insync's Avatar
    I must be deaf.

    Posted via CB10
    10-19-13 11:23 PM
  18. Insync's Avatar
    I may be

    Posted via CB10
    10-19-13 11:23 PM
  19. rolandseh's Avatar
    It's obviously a defective device because you wouldn't design loose volume keys on purpose.

    Posted via CB10
    smk99, do let us know if they are able to do anything. But from the looks of it, most of the Z30 would have the same issue. Thanks in advance!

    Posted via my Z30! Awesome power!
    10-20-13 02:43 AM
  20. mnc76's Avatar
    Before you take it back, make sure its actually the volume keys that are rattling and not the NFC leads inside the back if the phone.

    These rattle a little bit sometimes and this is normal.

    However, if your volume keys are at all loose, then return it. THAT is NOT normal.

    Sent from my BlackBerry 9810 using Tapatalk
    10-20-13 03:09 AM
  21. smk99's Avatar
    The buttons are not "loose" on that they work perfectly fine. But they do have the ever slightest play (space) where they can oscillate slightly. It's picky but in a totally quiet room you can here the jiggle. Anyway went to the BlackBerry expert centre and they didn't have another Z 30 to compare line with so they couldn't benchmark my device. I have to go back. They said if it's loose they will replace the keys and its will take a few days.
    10-20-13 07:54 AM
  22. anon721037's Avatar
    I'm telling you it's because the back cover will not let the buttons come all the way out. I shaved a bit off my cover, the buttons are perfect now.

    Posted from my Z30 on CB10
    10-20-13 12:13 PM
  23. FrankIAm's Avatar
    I have nothing to contribute, but I congratulate OP for correctly using the word "loose".
    10-20-13 12:15 PM
  24. Mugenski's Avatar
    I can hear the keys on mine when i shake the phone forward and back, probably hear it if I was typing in a quiet location.
    10-20-13 12:44 PM
  25. anon721037's Avatar
    I can hear the keys on mine when i shake the phone forward and back, probably hear it if I was typing in a quiet location.
    I believe that's the NFC contacts your hearing.


    Posted from my Z30 on CB10.
    10-20-13 12:46 PM
48 12

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