1. browenb's Avatar
    So, I upgraded to 1151, and of course made a backup file before doing so....

    The file itself looks the same as others, except that it's just over 4 gigs in size, and the Link software doesn't recognize it. It does recognize, and list other older backups most around 1.7 Gig...

    Anyone come across this before? really just looking for a couple of apps, and more importantly the contacts...

    Any help would be greatly appreciated...

    Thank you all who reply.
    11-23-14 10:01 AM
  2. jaydee5799's Avatar
    So Link is not allowing you to choose the backup that's too large?
    It Must not have backed up correctly....
    11-23-14 10:06 AM
  3. browenb's Avatar
    well, Link doesn't show the backup at all, if I browse to the folder, I can see it there, but Link doesn't show it.

    When I check out the properties on the file, and compare it to the others, everything also checks out other than this one file is larger than the rest. I figured it was because of the 'testing' I had been doing on the device...
    11-23-14 11:29 AM
  4. Al moon's Avatar
    When you restore from back up on link does it go thru the process of searching on its own for the back up files

    Posted via CB10
    11-23-14 11:54 AM
  5. browenb's Avatar
    Yes, Link searches and list all previous backups. This backup in question is never listed, but it is in the folder if I simply browse to it.
    11-23-14 12:59 PM
  6. Al moon's Avatar
    Have you tried with sachesi by chance don't know if you can but worth a try

    Posted via CB10
    11-23-14 02:55 PM
  7. browenb's Avatar
    I have now,... both Sachesi and another I found called, Blackberry Backup Extractor to no avail.

    Guess I'll have to face the reality that the backup is pooched somehow, and I'll have to apologize to some folks for not recognizing there numbers when they call in...

    Thank you both for your input.
    11-24-14 09:58 AM

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