[neovty]

hi all,

I've looked around, but found nothing relevant.

since the first 10.3.2 update i did, which was .500, my pictures do not show up anymore. all i can see, are the last pictures taken since the update and videos shot with the camera. all the other thumbnails are black.
but: when i click on a black thumbnail, the viewer opens and i can see the image. i can even swipe as always to see the gallery and all other images.
why are the no previews??

files are on sd card. i also tried the following: delete images, format card, re-copy files, re-insert card, cold boot with card inserted and not, ecc. no encryption. latest 10.3.2 beta.

cheers,
neovty

[shorski]

Plug your device to a pc and open the SD card drive, you will see some files ending with ".nomedia"
Delete those files. Unplug your device and do a reboot. Your pictures should be fine now. Happened to me to and I had to do this.

[neovty]

hi shorski,

thanks for the quick response.
i did look after those files, activated hidden, systemfiles, ecc, but no .nomedia file found.



cheers,
neovty

[shorski]

Probably you should copy all the files on the SD card onto your pc and then format the SD card with your phone. Then copy back and make sure only your files are copied.

Z30STA100-2/OS10.3.BLACKBERRY

[neovty]

hi all, hi shorski,

thanks, that did it.
copied all files on disc, formatted card with z30, recopied files on card.
didn't need to reboot. took some time, 60GB..

thanks again and cheers,
neovty

[shorski]

Good to hear the issue has been resolved.