1. mic alvo's Avatar
    when I did this backup and then later restoration telling that I can not restore my contacts or my media please help me if there any way of getting that ID/Email.

    because really I tried a lot of IDs but none of them succeeded.

    Best Regards Kim
    10-01-15 04:09 AM
  2. jhanks64's Avatar
    Same BlackBerry ID you are signed into on your Z30.
    10-01-15 04:11 AM
  3. mic alvo's Avatar
    The problem is I am not remembering it and one of them which I believe this is the right one I tried to make a new password for it but they are asking to answer the security question and there no any option to overcome the security question.
    10-04-15 03:29 AM
  4. dreamz_gaurav's Avatar
    Fortunately, unfortunately, that's the security thing you have to go through.

    Z30 / STA100-2 /10.3.2.2789
    10-04-15 04:00 AM

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