1. Rabbitoh's Avatar
    Every time I turn off my Z30, it erases new data I have entered (pictures, cell numbers) and some settings (notifications, ringtone) but keeps everything I had input prior to June 2015. Phone works well but as a layman, I need a fix or I have to look elsewhere.
    12-26-15 03:18 PM
  2. 10_z_no gimmick's Avatar
    Have you considered security wipe and os reload...?

    Z30, STA100-2 /10.3.2.2639
    12-26-15 03:26 PM
  3. rhedd's Avatar
    I had this problem, but the previous os update fixed it, make sure you're running the latest os
    12-26-15 03:29 PM

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