1. paul44's Avatar
    Posted via CB10
    01-30-15 02:10 PM
  2. Ecm's Avatar
    For an ActiveSync account (such as Hotmail or Outlook.com), you can adjust the sync period for an active account. From the home page, swipe down from the top and go to Settings > Accounts and choose the email account. On the "Edit Account" page, tap "Advanced" on the bottom bar. Scroll to the very bottom and Select the "Sync Timeframe you want (i.e., "Forever" to sync all messages).

    For an IMAP account (such as Gmail):
    On OS 10.2.1, you have to select the sync period option when setting up the account -- so you'd have to delete and re-add it. Use the standard email setup, until you get to the screen that gives you the option to toggle on/off contact/calendar sync. Tap "Advanced" at the bottom. Scroll to the very bottom, and set the "Initial Retrieval amount" to "Forever" (or your preferred sync period). You can also set your sync interval here as well.
    On OS 10.3.x, you can now change the email synced to your device. Go to Settings > Accounts. Scroll down and select from the drop-down "Sync Timeframe".

    Note that if you'll be syncing a lot of messages, you should be on WiFi, unless you have a very generous data plan.
  3. H4zN's Avatar
    Setting, Accounts, Choose account, Tap Email and scroll down to the option below;


    How do I stop my emails automatically deleting after a Month on my Z30?-img_20150130_211851.png

    Posted from the 'Classy' Classic!
    01-30-15 02:20 PM
  4. buon1977's Avatar
    Don't seem to have that option on my z30???

    Posted via CB10
    01-30-15 03:33 PM
  5. kbz1960's Avatar
    What OS are you on?
    01-30-15 03:37 PM
  6. BBOttawa's Avatar
    Not on my Z30 either, on Bell Canada running their stock 10.2.?
    01-30-15 04:22 PM
  7. tmf06's Avatar
    It depends on the email account. With my yahoo account, I had to delete and set up again. You can change the length of time in the initial set up.

    Posted via CB10
    01-30-15 04:56 PM
  8. paul44's Avatar
    Yep, pretty annoying. It's not an option on my email address so it's a no go.

    Posted via CB10
    01-30-15 09:16 PM
  9. BCITMike's Avatar
    Stop using pop and use imap?

    Posted via CB10
    01-30-15 10:13 PM
  10. Ecm's Avatar
    For an ActiveSync account (such as Hotmail or Outlook.com), you can adjust the sync period for an active account. From the home page, swipe down from the top and go to Settings > Accounts and choose the email account. On the "Edit Account" page, tap "Advanced" on the bottom bar. Scroll to the very bottom and Select the "Sync Timeframe you want (i.e., "Forever" to sync all messages).

    For an IMAP account (such as Gmail):
    On OS 10.2.1, you have to select the sync period option when setting up the account -- so you'd have to delete and re-add it. Use the standard email setup, until you get to the screen that gives you the option to toggle on/off contact/calendar sync. Tap "Advanced" at the bottom. Scroll to the very bottom, and set the "Initial Retrieval amount" to "Forever" (or your preferred sync period). You can also set your sync interval here as well.
    On OS 10.3.x, you can now change the email synced to your device. Go to Settings > Accounts. Scroll down and select from the drop-down "Sync Timeframe".

    Note that if you'll be syncing a lot of messages, you should be on WiFi, unless you have a very generous data plan.
    paul44 likes this.
    01-31-15 12:00 AM
  11. paul44's Avatar
    Elessar,

    That works perfectly, thank you so much.

    Posted via CB10
    southlander likes this.
    01-31-15 01:54 AM
  12. Ecm's Avatar
    Great, glad you're fixed up.
    01-31-15 02:04 AM

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