1. Lawped's Avatar
    I bought used phone and after a while updated os (os10) to the last version. I encrypted all data, after a month my phone lagged turned off, and then when I turn it on no service can work, some photos are opening but most data and all programs and blackberry services don't work. All I can do is scroll the main screen, only black screens or closing windows
    09-20-20 07:59 AM
  2. conite's Avatar
    I bought used phone and after a while updated os (os10) to the last version. I encrypted all data, after a month my phone lagged turned off, and then when I turn it on no service can work, some photos are opening but most data and all programs and blackberry services don't work. All I can do is scroll the main screen, only black screens or closing windows
    What happens when you plug it in to your computer to transfer files?
    09-20-20 10:31 AM
  3. Ben xfg's Avatar
    I bought used phone and after a while updated os (os10) to the last version. I encrypted all data, after a month my phone lagged turned off, and then when I turn it on no service can work, some photos are opening but most data and all programs and blackberry services don't work. All I can do is scroll the main screen, only black screens or closing windows
    Hold down the power button for twelve seconds, then let it be for fifteen minutes and see what it's up to after that.
    09-20-20 02:32 PM
  4. Lawped's Avatar
    I will be able to answer your question on Thursday
    09-21-20 04:06 AM

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